Great Location. Good view.

Bed in second bedroom is very old and uncomfortable. Pillows provided were very old. The property agent was kind enough to provide some when I complained. the apartment in an old building so bathroom fittings etc are quite old. Dishwasher is very far from kitchen sink making it difficult to pack. Lift does not work during power failures. Only 1 back up light provided.

The view and the a party is perfect for a Cape Town visit!

The location was fine but what was advertised on Booking.com was a different apartment that i was told had been allocated to another visitor. Much as this was disappointing my stay was cool

Before i travelled i requested the owners by both the e-mails and WhatsApp messages that the checkout time was too early as we had travelled to celebrate a friend's birthday on 18th June so waking up on the morning of 19th could be a challenge. I was promised that was to be handled BUT i was disappointed when we were forced to moveout by 10am. My effort to request for an extra hour was futile as these people insisted on our leaving as that early. Even in big hotels once you request a not exaggerated checkout time it is always granted. My colleagues were NOT happy with this act as it was unhuman not forgetting it was winter time for people who were celebrating the previous night. Besides, i paid my deposit by cash but it took a whole week and messages for this to be refunded.

Perfect location, perfect view, very spacious, all grocery and restaurants are closeby with an access from the building. Check in and check out was super smooth.

For deposit refund, the agency asked me for CVV of my credit card which isnt a practice around the world. However, they listened to me and sent a POS at checkout.

Great service pre-arrival, during the stay and after checking out. The hosts paid serious attention to detail and to making sure that the arrival and stay were memorable. The views were amazing with 210 degree panorama - an amazing first penthouse experience.

The property was very well situated and within walking distance to restaurants and shops. It was exceptionally well appointed and was far more than we expected. Will definitely be back.

size and views

Self-catering, so no breakfast. We love the location and the apartment was spacious.

When you book a penthouse, there is a level of luxury one expects; this was not the case. Also, by booking a penthouse, we expected it to be the very top floor, but it was not communicated to us, that we would be on the fifth floor - that was disappointing. There was an expectation that for the price we paid, the apartment would have been serviced, which it was not - and only when I enquired, were we told that it could be arranged, at an extra fee. They did however, send a courtesy cleaner, once only, who also changed the bed linen and supplied fresh towels. Hence, had I not enquired, we would not have had fresh linen or towels for the duration of the nine nights. For the price and at a penthouse, for me, this does not meet expectations. Regarding the cleanliness - the fabric sofa and cushions were shabby and needed cleaning; the shower floors needed a deep clean too, and blinds and the top of cabinets were dusty. Also, the main en-suite did not have towel rails at all.

Location is perfect, walking distances from a big variety of shops, restaurants, bars and the beach.

Location was excellent and apart from completing the patio tiling all was good

wifi connection was a problem from time to time. They tried to repair it but it cost us R1 250 calling out a technician who did not help at all. In the end a doggle was used but it remained problematic

Amazing views and comfortable, sunny, well equipped apartment in quiet area.

Great location, Seaview in front and all the restaurants and shops you need behind

Nespresso machine would have been nice

Hosts were awesome and went well out of their way to assist. Highly recommended.

Everything!

Nothing!