It’s hard to explain , we like everything ,hotel really nice comfortable a lot of areas to spend a time ,food amazing everything fresh always changing menu ,snacks and drinks all day , a l lot of activities , staff really friendly helpful ,we will back definitely .

Almost everything according to the stay, the staff was very friendl, location of the hotel is very beautiful , the food was delicious. Some people complained for the long distance from the hotel to the beach , but I wouldn’t say the same . The distance was short with no step hills steep hills . The beach was just amazing, clear blue water, yellow-white sand , weather in our stay was good. We were 12-19 April 2023, but last day was a bit cloudy and windy.

The hotel is more for families with kids . I thought to travel myself only, but last time a friend of mine agreed to go with me and I was very lucky about as in case to travel alone, I would feel in the hotel very uncomfortable and lonely. All people around were with kids . Young couples with little kids or Grandparents with their grandchildren. Also the swimming pool was constantly crowded with kids and the sun beds were occupied with towels since 6am pretending that someone left just for 5 minutes. The other swimming pool was empty as the water was bloody cold. The SPA needs modernisation, I guess it is old like since 1980s , but clean. The food was good, we were served everything people need within a week , plenty of alcohol too, but the desserts were very cheap on taste like palm oil stuff and the chocolate in the desserts tasted line plasticine . We decided to stay just with fruits. Our room was impossible sometimes to open as the electronic key simply didn’t want to work and the reason was not in demagnetization as we kept our keys separately from our phones and other doors like entrance to the hotel from the beach side , works good. The lounge area was good and even a couple of times during our stay ( 7 days) in there was a proper disco music with a Dj and entertainment, but rest of days elderly were playing table games with their grandchildren or families with kids , so not a lot too do in the lounge for friends like us , so after the dinner we just had another cocktail or some coffee at the reception area and then were going bed as no option. There was a cinema hall with everyday live music , but again that kind of stuff for families. The pillows in our room were very uncomfortable thin.

Extraordinary staff

Beds

The food was really good with a big variety

The beach is not well connected to the hotel and there is no service linked to the hotel (bed, towel, bar,…)

very nice and available staff. close to a large beach. nice food

Great location right at the beach and nice views from room. Good food!

The bathrooms were a bit smelly and since they're open towards the room, the room also smelled badly

Food was excellent, varied choice and fresh Beds were lovely and comfortable Range of drinks was good

We chose the Star Prestige package and apart from the separate terrace/pool didn't feel it merited the extra expense The rooms were a little disappointing, with lots of damage/chips to the furniture and walls giving a shabby feel

The complex was great 😊

The chef didn't have a carveing knife and fork and sharpened the knife by sharpen it on another chopping knife loopmanagement should provide a sharping stone,steel carveing knife and fork

wheelchair accesses where very good staff where very good

though booking.com i could not get any resident discount i booked all inclusive and could not get into the all adults pool and sun lounge aria without paying more money food not up to 4 star standard

Animation was excellent for children during the day

Games room. Should be open every night

Amazing beach, infinity pool & jacuzzi at Star Prestige, location, ocean view, quality and wide selection of food and beverages, cleanliness and pleasant fragrance present everywhere in the property.

Lack of individually adjustable air-conditioning, and only indoor restaurant (both weaknesses mean an unwanted hot climate experience).

Warm welcome on arrival. Cleanliness. David on the desk was great !! Food and drink variety was fantastic.

No separately controlled Aircon in the room (Prestiege) we kinda thought it would be standard.

Hotel facilities, bars, restaurants, hotel staff, pool area, location, views. Amazing all inclusive service! No waiting time in bars and restaurants! Food and beverages top quality! In short, one of the best hotel we ever stayed at!

Room a bit outdated. Loud noises from corridor, mainly because guests have to slam doors in order to close them. However, we notice rooms next to our have been renovated, so I believe it will be fixed soon. During the dinner one lady came to our table and we were asked to do a survey on tablet that everyone else were using. Please change that approach. Everything else about this hotel was just perfect and deserves the highest scores.

Vey nice and clean hotel, our room very very nice High standard Nice beach

A bit far from town

Entertainment team was amazing! All staff going over and above to make everyone happy. This was our fourth visit and definitely will be back again.

Two single beds instead of a double

When we got to the hotel we were welcomed by Mr Paweł who is a true maestro of the front desk. He made our stay unique and unforgettable. As it was our anniversary, we got a discount on the room upgrade. We were delighted with our apartment- a huge terrace, stunning sea view and jacuzzi in our room kept us spending more time in the room than we planned before:) The animation team (Judith, Barrbie, Marcin and Stano) did everything to make us active and enjoy every moment of our holidays. The food was exceptionally good. Barman Felipe and his friend from Dominican Republic were preparing the best mojito in Fuerteventura! We’re already missing this hotel and we’re coming back soon for sure!

nothing!

Food good,with plenty choices Entertainment good Room and sea view very good

This hotel was very much geared to German/Dutch guests, which we expected, but information in English was lacking as was any working TV channels in the bedroom. I was disappointed to learn via the one mode of information outside the restaurant that the gym was closed as I intended to use it daily, only to learn on our last night that it could be booked at the reception desk

The food, deserts were absolutely delicious!! Amazing staff, super cleaners, nice location.

They took a deposit for a beach towels from our card and we get money back in cash. We asked to return the money into our card, but they refused for some reason to do so. Only one socket in the room

The best hotel on the island for demanding clients ;)

Location, views and food are outstanding. Staff very kind and service oriented. We had a great stay.