Dichtbij de luchthaven, prima kamer.

Het ophalen door de shuttlebus koste ruim 45 minuten en driemaal bellen

Personnel a l’écoute tant a l’accueil qu’au restaurant où nous avons fort bien souper ☺️

Le tapis plain dans les chambres ce qui n’est pas très hygiénique ..mais vous n’êtes malheureusement pas les seuls à garder ce revêtement Bien dans les couloirs pour atténuer les bruits mais pas là où on circule parfois sans chaussures

Ho acquistato una camera doppia per due, ed ero da sola, lo faccio sempre perchè soffro di claustrofobia/ con finestre e mi sono trovata con una camera con oblò, ho chiesto di cambiare camera e mi hanno detto che non ne avevano e che mi hanno cambiato stanza rispetto a quella acquistata perchè ero da sola... la camera era sporca, e c'era odore di muffa dentro la stanza e sulle lenzuola cercato di coprire tramite l'uso di un deodorante in grosse quantità (era da nausea anche i miei colleghi i sono lamentati). Nel bagno il muro aveva caccole di naso giallastre attaccate alle pareti e nella doccia c'era del sangue secco secco sulla tenda. Mochette tutta piena di macchie sporca all'ennesima potenza.

Atención y gestión de mi reserva

Todo perfecto y cerca de la madrugada

La localisation

J’y viens depuis très longtemps mais l’hôtel se dégrade clairement. Odeur horrible dans la salle d’eau, rideau sale, des fourmis, dans la chambre une moquette degueulasse… c’est dommage car il était vraiment mieux entretenu avant… après la literie est correcte, draps propres, lits ultra petits…

Location, close to the airport, room was big, clean and new

The room was very cold, the AC was running to 16 degree, I turned it off, but it was cold all though the morning

impeccable, proche de l'aeroport

The hotel is in a quiet, clean and safe area, very close to the Airport and have a shuttle to take you there. There is plenty parking availability, wifi, a bar and a restaurant. The rooms are slightly tired but super clean and comfy enough

it felt like someone smoked in the room

Clean

The Smell in the room. A sewerage smell

Easy checkin

Nothing

I liked the cleanliness of the place along with the convenience of it's location. I also liked the driver that carried us from and to the airport.

I didn't like the fact that I had to pay to make a call to the front desk. That service should've been free.

nice room and bathroom. big and free parking. receptionist was nice and cheerful.

Breakfast was worth the cost lots of different selections to choose from

Shower was slippery i actually fell in it though didnt injure myself

Bus shutter to the airport:-)

The location to the airport was good and the shuttle was good value. The hotel was very clean.

The restaurant was terrible and horrendously overpriced. €18 for the blandest of spaghetti with old veg and no sauce? The bed was really uncomfortable, the television did not work properly, and the waitress in the restaurant was so rude. The cost was purely due to location in my opinion and not good value for money.

shuttle service ,breakfast ,clean room ,close to the airport ,correct value of money.

room temperature

We traveled with young kids and arrived very late at the airport so we decided to book this hotel because it's very close to the airport. It was soooo much better than expected. The room was perfect and the staff was very helpful. We slept great and the breakfast was also good! Thank you for a lovely stay.

staff are friendly

nothing

The shuttle to the airport in the morning was exactly at time, what was very important for us. Wi fi was good , there are tv canals in different languages. A good surprise was the iron in the wardrobe .

nothing

The staff was very helpfull. Very professional and always trying to help. The food in the restaurant was good too.

The cleaning was bad. I don't understand how after COVID and all the illnesses we saw last years there are hotels using the remains of the toilet papel roll from previous clients to the next one. Trying Sustainability with the remains of toilett paper is not acceptable, it isn't hygienic. There were dust in several places. Parts of the curtains were black dirty. There was no soap on the sink, and the one in the shower had the button broken. The shower hanger was broken. Despite being a 3 star, could improve a bit.For an airport support hotel, check out at 11 for night travelers is too soon. Should consider 12.

Super helpful stuff, even as I was stranded at night in the airport

- nice rooms, comfortable beds - hotel offered free-of-charge shuttle bus to the airport in the morning - hotel staff very flexible and prepared to accommodate customer requests

Close proximity to Charleroi Airport. Shuttle to and from the airport organised on request.

Not applicable