For generations a family business with a very relaxed and friendly atmosphere. Nicely refurbished rooms, excellent food. Charming

Our rooms were a bit small

Difficult to find even in a small village

What annoyed me was that we asked for a disabled room on Booking.com and was assured that we would have one that was suitable. When we arrived at the hotel, they had no message that that was what was required. Thankfully they had another room, but that cost 20 euros more. The hotel blames Booking.com. Booking. com will obviously blame the hotel and I will end up paying for it!!

Nice installations

The owners were not really that nice. It felt like they had a smile because it was part of the job and not because they are happy to receive clients. Everytime we needed help or had a question it felt like we were bothering them with such simple questions like at what times the facilites are open and so on… Our room had a very humid smellc maybe the carpet flooring…

Nice, clean comfortable room. Very nice breakfast with plenty of choice

Some staff (reception and head waiter in restaurant) were not especially friendly or welcoming. But cleaning staff and waitresses at breakfast were friendly and helpful. For the price, the room was small.

Clean

We paid €160 for a ‘superior’ room which was small, dated and very hot. There was a lot of noise in the hotel. The pillows were extremely soft. Also many mosquitos. I think we mostly paid for the updated bathroom with the ´smart-toilet’. The spa was disappointing: you have to pay for the ‘bath’, you have to bring your own towel from your room or rent one. This is probably one of the best hotels near Koblenz, but don’t expect to get too much value for your money.