Hotel is good BUT

CHECK IN It took me more than half an hour to get the rooms ,the reception says we can't find your reservation I gave the the booking No. Still I had to wait half an hour then they gave me a handicap room!! Why I have no idea.

מלון מפואר נקי חדרים גדולים הילדים נהנו מהבריכה . ארוחות מאוד טעימות ומגוונות צמוד לקניון

Amabilité réactivité Restaurant excellent exceptionnel

كل شي

لا يوجد

Location and the view

Nothing

النظافة الجناح واسع جدا وجود 3 دورات مياه اعزكم الله

لا يوجد

فخامه المبني والموقع سهوله الدخول والخروج مدخل علي المول مباشرة اطلاله علي الخور ( امتداد البحر ) الوبي شرح مريح خدمه فوق الممتازه الكوفي المطعم ممتاز وفوق الممتاز

الغرفة تحتاج صيانه بعض قطع الحمام تحتاج تبديل.

Location

Costumer service was the worst ever ever

المكان جميل الفندق مرتبط بمول كل الخدمات والتسويق مكان واحد

لاشي

توفير الاحتياجات الخاصه بالغرفه

عدم توفر بربيش ماء بالحمام

الان جميل والخدمة وتعامل الموظفين جدا رائع

المول ممل قليلا

The property was clean and the reception and room service was excellent

The hotel is attached to festival mall and very convenicent

break fast excellent , location very good

N/A

اكل خدمة الغرف مميز جداً وافضل من ارقى المطاعم

In overall everything was great. Staff were excellent. A sweet surprise to place a birthday cake in the room without asking for it. Generous to provide complimentary still drinking water bottles.

Nothing that worth mentioning, but it was expected to find slippers in the room.

very nice hotel, clean spacious rooms, good quality materials were used in the room. tasty breakfast with lot of options close to the festival city with easy access to the shops and restaurant/ food court also close to the airport

relatively far from city centre

كل شي جميل

لا شي يذكر

خدمة الفندق والموظفين لطفاء جدا المطعم في اللوبي يقدم خدمات استثنائيه

لايوجد

Customer service, staff was so helpful and friendly and the breakfast was exceptional. Location was excellent and convenient for all our needs. Thank you for a wonderful stay. Definitely be back.

Nothing

room is excellent

not enough power sockets in the room

Location Food Staff

Shuttle bus service was very disappointing and not communicated well. I was left stranded at the airport and I ended up paying £60 to a taxi driver for a distance worth under £10.

السعر وحجم الغرف واتصاله بالمول والهدوء

النظافه مافي تنظيف جيد سطحي فقط

ممتاز 👌🏻

كل شي

لايوجد عازل لصوت

We liked it’s proximity to the shopping mall and although the pool was being redesigned when we were there, the use of the adjoining sister hotel’s pool, was excellent. All staff, including that of the pool area were excellent. We enjoyed the buffet included in our room rate, with a great selection of quality food.

The only downside was the lack of a walking area surrounding the hotel if you enjoy a walk on your holiday

Everything is nice

No

Excellent Location & every thing good.

Nil

Location & accessibility to shops and stores.

None..everything was ok

الإفطار كان رائع والموقع مميز لرحلات العمل قريب من المطار ومن مركز الاعمال وملحق به مول مميز يمكنك من شراء هداياك واحتياجاتك ، كما ان العاملين متعاونون جدا ومبادرون وذو حرفية عالية

الاستقبال يحتاج الى اعادة نظر خصوصا في عدد ونوعية المقاعد ومستوى تجهيزه وديكوراته ليتناسب مع تميز الفندق

جيد جدا

خدمه النظافه

breakfast Club house

waited to check in