The gentleman who greeted us was very nice and helpful. The hotel was clean, had a nice pool and air-conditioning in the room. The bed was clean and comfortable. The hotel was clean and quiet and the staff was very friendly.

The restaurant manager(a short old man). He was usually angry and swearing with +18 words! He did not show professionalism and was not helpful!

The beds are comfortable , the pool is okay. The woman responsable for the activities saved the image of the hotel , she was kind and very nice to us which made us have a better stay.

no towels or very dirty towels at the pool. We had a leak in a room and all our stuff got wet , it happend at 1 o’clock at night they proposed us to change the room but we were to tired to change( kids were sleeping) the next day the receptionist responsable showed absolutely no empathy and he even said it’s our fault for not changing the room. The breakfast is very very mediocre. I sadly do not recommend.

The beautiful rooms, lovely rooftop pool and very friendly staff.

the breakfast wasn’t very nice

The location is great, rooms are big and the staff was very kind and helpful.

The breakfast was not so good and it is expensive for what you recieve.

it’s close to the medina where you can walk for taking you about 40 minutes to 1 hour. it has a decent pool

A lot of things including the poor facilities and mismanagement of everything. Dinner quality is low for charging guests 20 Euro an hour.

the lady who cleaned my room, Leila! she was extremely kind! And I trusted her completely!

the food was not good.

Exceptional attentive staff always cheerful and informative. Wonderful roof top pool and the accommodation cost represented great value for money

The only minor negative was the location, being a little way out of town. But taxis are really cheap and plentiful

The location was spot on, it was very near from the city centre and all the clubs.

The swimming pool’s heater wasn’t working so the water was too cold to swim.

the gentleman at the night were very good and friendly

cleanliness

Good attitude from the staff, it's always clean and tidy! the staff was so kind. Also the food they offer for breakfast was amazing.

Very clean Nice breakfast Honest staff and professional Warm water Spacious room.comfortable beds

a very nice rooftop swimming pool and that's about all I can say about this hotel. bathroom dirty, lots of dogs barking in the area and all loud to hear at night. average breakfast for a 4 star hotel and no drinks with dinner

Nice looking hotel outside the Medina. About 8 min drive to Medina. I have stayed in 5 star hotels in Morocco, I give this one a solid 8/10. The restaurant was not excellent. The menu is limited. The location of the hotel requires a car. We had a driver during our whole stay, so the distance from the Medina was not an issue for us. The A/C system was OFF but you really didn't need a/c. There was loud construction and noise from 7 am. It sounds bad but the hotel is nice, if you want a very nice room outside the Medina for cheap? I recommend it ONLY if you have a car or driver.

The location was outside the Medina. Loud noises (construction) early AM. No a/c. The rooms, while comfortable, are showing their age/use. I had the towel bar fall to the floor, for example. Small things but all in all, I recommend it IF you have a car or driver. Restaurant.

No hot water in shower in the morning very frustrating!

No hot water in shower in the morning very frustrating!

Very good, very good staff. I had reserved for one night, but now I want to spend my whole holiday in this hotel.

Thank you reception

not really

breakfast and dinner