the room, restaurant and breakfast room was perfect. the receptionist and staff was also perfect.

Everything

Bedroom was spacious and clean. The bed was comfortable. All the surrounding areas were clean and bright.

We were situated at the rear of the property. At around 5 am a motorised sound began. Couldn’t identify what the sound was but it was not conjusive to sleep. We were on the second floor and the lift didn’t travel that far. Could be a disadvantage if there was mobility issues. Perhaps this could be stated on initial booking.

Stopped at the hotel following an evening out with friends in Lichfield, chose this hotel due to it's walking proximity (it is right in the town centre) - room was good if a little dated, bathroom 'OK' - clean but again, dated. The breakfast was good in the Darwin Restaurant which was much more modern in contrast to other parts of the hotel. Check in/out quick and efficient.

Parking was poor, the small car park at the rear was made worse by the hotel blocking off some of the spaces with large planters - this means an already small car park was made even smaller. Four of us arrived and there was literally one space left (however there would have been enough spaces if it wasn't for the ones being blocked) - I needed to park in the hotel car park as I had lots of expensive equipment stored in the car and wanted to avoid the pay/display public car park adjacent.

Limpueza habitación Personal con buena atención, cordial. Sobre todo Roger que nios ayudo mucho al informarle a Steven que habían inquilino centroamericano. Pir supuesto Steven por su deseo de atendernos en su día libre jnos llebo ha conocer los canales junto a su familia. Tremenda mañana inigualable.

Falta de AA, fueron día en nuestra instancia muy caluroso y se informi del problema del AA y nos informan que abrieramos las ventanas y usaramio ell abanici..

the location

The WC didn't flush properly The shower leaked We were only provided with one set of towels When I raised these issues with reception they didn't seem very interested

Convenient location but not noisy. Tasty bar food and excellent breakfast buffet.

Nothing

Good location in city centre. On-site parking.

Booked a wheelchair-accessible room via booking.com but was assigned a room where I needed to cross stairs to get to it. Hotel and Booking.com both blame each other for this. Ended up in small cramped room (only one available not accessed via stairs) with no accessible facilities so unable to use shower and struggled to turn my chair in the space..Furniture and carpets all very shabby. More suited to a travelling salesman in the 1950s.

Great location. Helpful staff. Good and reasonably-priced meals in the restaurant. Nice open-air back patio. There was adjacent hotel parking.

The bedroom and the en suite bathroom were too small - I felt cramped. The bed was too soft. The chairs in the downstairs public area were not very comfortable. And considering all this, the room price was too high - not good value for money..