excellent bathroom and proper mattresses on beds!!

Coming from Australia I would expect a bar fridge in the room. A chest of drawers would have helped too!!

Meals were fine . While there for a family funeral I stayed at the Waif .For my stay it was very hot and no ac in room #32 it was difficult to sleep and with window open there was road noise close to my room.

No AC in rooms .Consider a central air system as global warming seems to be here to stay. I was visiting from Canada and above the bathroom mirror is a fluorescent light is what appears to be an Outlet receptacle for a 120v electric razor which did not work ,so if it is disconnected I suggest replacing the non functional light .Also in the room there was no face cloth .Also there was no internet available for guests while stayed there .

conveniently placed for our requirements and cheap

rooms a bit dated , needs a freshen up.

The bedrooms are in need of a lot of tlc, most probably a full refurbishment.

Bedroom

The location was great for us, quiet area near to our son and not to far from Reading town. Bed was large and very comfortable.

The room was very clean but smelt a little musky maybe a room freshener would help. The breakfast was ok but we asked for the lighter selection breakfast and were charged for the full breakfast. Coffee was very strong if you like it like that great, but I had to put so much milk in it that unfortunately it ended up cold.

It was quiet

Staff need lessons in hospitality we waited at reception to check in when we actually found member of staff was rude and told us check in was not until 2 and we had been waiting 20 mins so it was 230 also staff at breakfast no one greeted us no one told us where to sit no one explained breakfast was just rude Beds were so hard they need mattress toppers the mattress was hard as nails uncomfortable and couldn't sleep Room had no hair dryer so had to go breakfast with wet hair Advertised as room has satellite channels which we couldn't find No socket by the side of the bed so couldn't plug phone In Headboard was damaged and ripped looked shabby as leather was peeling off it Hairs on bottom sheet as if someone had already slept in it Breakfast was poor value for money

Staff were friendly and professional. Breakfast was very good.

The Hotel needs a good paint job. Looks somewhat aged.

Great breakfast Friendly staff Warm clean rooms Perfect for what I need when visiting family

Outstanding value for money, about half the cost of other hotel chains. Good sized rooms, en suite shower and bath, comfortable bed and chairs and large desk with tv. Rooms cleaned daily.

Furnishings looked dated and of the three rooms I saw, all had evidence of damage - desk laminate pealing, toilet seats damaged, missing furniture.

The food was brilliant and the staff very friendly and helpful

Mattress

Happy

The breakfast was fresh and served very quickly. Staff were polite and helpful

Hall way needs some TLC

Breakfast was good value for money Nice hotel room very comfy bed Nice friendly staff very helpful in the hotel and in the pub/restaurant

Excellent breakfast.

Carpet in bedroom was very worn indeed. No shower gel in the shower dispenser.

Great place to stay, lovely food in the restaurant which was very good value for money. Clean, tidy and functional with free parking and friendly staff.

Wifi was useless, you have to set up a cloud account and log in to that which just did not work for me. Surely these days every single person wants wifi so it is expected in a place like this. That was disappointing as I was on a work trip and it was something I really needed.

location and bar