property looks old and tired. with a complete renovation it would look stunning with a great location.

The staff was super nice and helpful. They care about the finest details. Special thanks to Judha of the reception team.

Need transportation to reach the nearest shopping area.

We chose this hotel for the location/access to the beach, the private pool, the view onto the beach and large size of apartment with cooking facilities, which all proved to be as stated on the website. The loungeroom was especially massive! Staff were very curtious and helpful, breakfast was huge with a great variety of options. Thoroughly enjoyed! We also enjoyed our complimentary arrival fruit basket in our room, a lovely touch. The main pool area was the perfect place to hang out after we checked out waiting for our airport pick up and the health club facilities were great to freshen up before heading off. Thank you!

We did not realise that the Laguna complex was almost a gated communuty, so separate from daily Thai life. Hence the location to nearest convenience store/shops a good 1-2km away, a taxi up to the very western style Boat Avenue was skipped. There is NO local shop available to purchase snacks/drinks, you have to rely on the hotel or beach clubs nearby which are overinflated prices. Thankfully the reception staff pointed us to the local Family Mart (7/11) a 20 min walk away to take advantage of reasonable prices. There are a small number of beach restaurants nearby for dinner options which were delicious and stunning for sunset but sad to see beach with so much plastic rubbish throughout. No swimming available at these beaches, more for walks and sunset viewing.

Location is good. Parking is easy.

Many design traps in hotel room and public areas: 1. End corners of bed stick out with sharp corners. Easy to walk into the corners especially in the dark. My husband walked into them twice leaving 2 deep wounds on his shin. 2. Toilet area in bathroom is one step down from bathroom floor with no clear marking. I knocked into it nearly bursting my toe. 3. There are more than 10 steps going up to floor where there is elevator to residence floor. These steps were not adequately lit up at night especially for the lowest 3 steps. 4. Exhaust fan above stove in kitchen area is same height as average male. Again very easy to walk into it. In addition the hotel reception staff promised to send copy of my credit card chit for the deposit they charged me on check in to show that the amount had not been charged. So far I have not received their email. Check out was 11 May and today is 13 May.

Staff are friendly and accommodating. Spacious, clean and impressive room interior. Near beach access. Good selection of breakfast buffet.

Pool closes early. Quite a trip to town centre but this means peace and quiet for your stay.

Family friendly

Staff were very friendly

check in took very long , we got a room without any view

Exclusive, warm and friendly staff. Restaurant was good and the peace / quiet was excellent. It was extremely accessible to a lot of places.

Nothing!