Excellent location for walking in forest. Delicious dinner and option of cooked breakfast with veggie and vegan options to your liking. Well stocked bar and have a small selection of board games to play if you want Characterful old building, with lovely gardens to relax in and a general chilled atmosphere. Very friendly, helpful staff. Easy to park and Dog friendly. Comfy beds and additional comfort considered- eg: portable electric plug-in heater in room⁷

Old building so thin walls and ceilings that can easily hear guests walking around, flushing the toilet, coughing etc. Noisy mechanical pumps could be heard in the morning for some reason. The TV was too small for our room ( #6) esp since it was situated on a bracket above the wardrobe. Continental breakfast is cereal not pastries, baked goods and fresh fruit as expected

I thought the breakfast was costly considering the amount. Poached eggs were horrible and hard extremely small portion of beans it also took a while to get tomato ketchup

From outside the hotel was tired… when I was sat on the bed a pale yellow wet patch came through so I suspect dog urine. The bathroom was not great around the floor and skirtings it was dirty and the toilet dirty . My son did not even want to put his feet on the floor . On leaving I did give feedback and said I wasn’t happy with the cleanliness. On the second night people were above us and they were extremely noisy and myself and som were woken several times. Corridor leading to room smelt of urine . I thought they might of offered some kind of compensation. They didn’t just apologised and said they would let housekeeper know . That’s not why I gave feedback though I gave it so they can improve. Got to say the two younger ladies were nice and especially the young blonde hair lady was really nice and helpful.

Fabulous location and perfect for us and our dog!

Nothing

The staff were so lovely and friendly and even provided room service for dinner as I was travelling alone. The room was a lovely size and the surroundings were very secluded making it peaceful and giving me a restful night. There was a fridge in the room also for milk.

The hot water in my shower didn't work so I had to use another room's shower which was slightly awkward running back from one room to mine! No one's fault but hope it was fixed for the next guests!

We have been many times over the past five years and the staff are exceptional and friendly - they create a great atmosphere. The setting is amazing with lots of walks and friendly local pubs

The location was lovely, breakfast was tasty and there was lots of choice. The staff was friendly, helpful and always available. Got great advice from one of them - she told me about a short walk we did and enjoyed. The conservatory and garden was lovely.

The room was dark even with the light on. There was no remote for the television in our room so we could not turn it on. I radiators in the room would not come on and could not be adjusted. The main bed was comfortable but I’m not sure if the floor was uneven because I kept feeling like I was rolling out of it. My daughters shared a bed on the second night because the mattress on one of their beds was so uncomfortable she couldn’t sleep on it

Very helpful and friendly staff. Good Wifi in the room.

Nothing

Pleasant reception on arrival upgraded free the room was beautiful.. bed comfy

Absolutely nothing

The staff is very helpful, thank you again!

The staff were lovely and there was good, friendly atmosphere. I am coeliac and was well looked after. The location is beautiful and very quiet. I really can't fault this hotel.

character full rooms and fabulous breakfast

Beautiful location and super dog friendly 😁

Could not fault

Location was good for where we wanted to base our short break and not too far from the main thoroughfare. The room we had was airy and spacious with a view of the garden. The bathroom was a good size and clean with a small selection of toiletries. I was pleased to note that rooms would only be tended during our stay if requested. The staff were friendly and welcoming.

The noise ingress from the adjoining bathrooms was noticeable. We appreciate where old estate houses are converted for modern day travellers with en suite facilities the water pipes and extractor systems have to be on the interiors of the buildings but people around us running taps at 2 am did wake us. We were only staying 2 nights so did not consider requesting a room change but think we would have if we'd been staying longer. Although we didn't want our room tended or towels changed I left a note requesting additional tea tray items but these did not arrive in our room so had to be requested when we returned.

Property and grounds were lovely. A family and dog friendly accommodation. (probably not a place for anyone who doesn't like dogs). Room and bathroom were lovely.

Wifi didn't work

The location

great, quiet location. lovely staff and owners.

helpful staff and great location

room was noisy as by main stairway doors

location

bathroom facilities and shower were poor. only given one bottle of water per room

We had fish and chips for dinner and we really enjoyed it.

The location was fantastic very green with loads of wild animals, trees and flowers 🦅🦢🦋🕷️🥀🌿🌾🌱🐌🐛🐝

The bed was v uncomfortable, I can feel the metal of the mattress and some stains also were visible.

A two night weekend family celebration stay, 8 rooms, Accommodation excellent, perfect setting and location on edge of New Forest, service food exceptional, nice friendly staff can do attitude….

Only issue shower in one room valve collapsed and water stuck on, anyway thankfully on last night.

lovely old building in pretty grounds. large room. great location

breakfast was great but evening meal in restaurant was just ok - disappointed as great reviews.

Exceptional staff, friendly and professional, great food, beautiful surrounding gardens and New Forest