Lovely location. Exceptionally good staff throughout.

Not much not to like really. Perhaps a little overly expensive for the meal and drinks.

Room, food, location all perfect.

Streaky bacon

Clean, fit for purpose

it was very hot - but we understand that the weather was exceptional and we appreciated the fan in our room and the offer of more water if required

Modern, fresh vibe

Lack of air con on a very hot weekend. Fans were provided though

The staff were particularly friendly and welcoming, nothing was too much trouble for them. You really felt that your requests were no problem for them. On Saturday evening we were seated at a table under an air con unit blowing cold air onto my bald head. I asked the duty manager if we could move tables but he turned the unit off, perfect. The location was perfect for us as we were on a botanical trip from Streatley station car park on Sunday, just a short walk. On Monday we walked from the hotel along the Thames path up onto the downs and returned to the hotel for a welcome cup of tea, in the relaxing lounge, perfect end to a good day.

Breakfast on day two was cold, particularly the poached eggs, absolutely stone cold. On day three the waitress, to whom we complained on day two, checked that the eggs were hot. The eggs were perfectly cooked and hot. First class service. The room was very hot when we arrived, the window only opened a few inches, as is usual. But by bedtime the room was cool enough to sleep. However when the room was serviced the window was closed! The room was therefore hot again! The room was a bit noisy from air conditioning unit outlets on the roof of The Coppa club, these ran all night. There was some late night noise from guests outside the club main door on Saturday. I have already commented on the poor service in Coppa Club on Saturday evening, the place was too busy for the staffing level.

Room small but comfortable. Location superb.

Steak was not up to expectation but compliant was discussed properly and cost not charged.

the rooms and the river view were just stunning

the restaurant (coppa club) was awful. I recommend finding somewhere near by to eat in. the pierreponts cafe over the bridge was excellent.

Excellent location and a super cute hotel.

paid for a large bed which was perfect and the room had a fan

nothing not to like

location is Perfect Great for walking along The Ridgeway and The Thames

nothing!

Beautiful room and location overlooking the river Thames with carefully selected amenities from the coffee to the Fig & Vanilla products. Hotel staff were very welcoming and helpful - great stay - we will be back again!

N/A

Gorgeous room and friendly welcome. Breakfast the next day was very tasty!

nothing

massive room lots of space river suite lovely view out the balcony definitely recommend will 100% be coming again

Large bed beautiful view, beautiful bathroom. Excellent bar areas.

Food wasnt up to expectations.

This is our favourite place to go. Myself and my partner buy each other a night here and stay from 27th December until 29th December every year and always will. Aswell as multiple times during the year. We love everything about it. The staff are also very helpful and nothing is too much trouble

Nothing to mention. Everything was great

high standard of the rooms everything catered for

Friendliness and cleanliness

Beautiful hotel with an amazing location & outdoor space

No real room service