Almost instant hot water. Beds were comfortable (firm). The first day there was a problem with the air-conditioning, almost went crazy because the room got pretty hot, but after it was fixed, it worked great. Staff were friendly. Housekeeping did a good job cleaning the room before we checked in.

Room and hotel could use a little more maintenance. It's a bit outdated. They could do better with the shower. It has a glass door, but it does little to keep water in. The bathroom floor gets wet. It didn't have a floor towel/mat, so we just used a normal towel as one. Where the restaurants are located in the hotel, they are connected with the street. As a guest, you'll need your keycard to go to the restaurant area's and back, which is good, but... on the street side, anyone can come in. It's especially at night when sketchy people come in. I even saw an addict/homeless person just strolling in there while i was eating. The place is surrounded by addicts, but hey...that's the city center for you. The hotel does it's best so that they don't bother the guests. Don't get me wrong. The hotel doesn't let any of them go to the inside of the hotel self. In my opinion, they should have a little more control on who enters on the restaurants/street side. For security reasons, that is. Wooden flooring was a bit loose at the room entrance. The location is pretty congested/busy. I know the hotel has nothing to do with that, but just keep in mind that your taxi or ride may take a while to get there/get you to places. I know there are people complaining about the breakfast. I didn't get the chance to review that. About the noise that other people complain about....yes there is a metro there. During the day, the people selling their products may use a loudspeaker, etc. I stayed on the 8th floor. I slept just fine. Guess that depends on the person. Noise doesn't bother me. Hotel has the potential to become something better.

Terrific view from room terrace (10th floor) Nice bed Great front desk Good security Very good breakfast Beautiful old building

Neighborhood was loud and really busy No restaurants w/in walking distance Wild n woolley street scene Not a good location for rookie travelers

The people

The breakfast

Speaking about the property, it is in a good location, but it is a bit old I also liked that you can have a very nice view

I didn’t like that it is very old and there are few facilities inside the hotel and also I didn’t like the buffet it was very normal every single day

a lot of noise

old. no secure outside the premises. people dragging chairs in the hallway

It was in a very noisy location close to the metro and centro historico. Convenient but difficult to sleep

Beds were excellent

Very cool place

Very quiet room ...I did my remote work perfectly

my bedroom

no good internet signal

Staff was super friendly and helpful. Bed was comfortable, shower was nice, breakfast was good. Large room with big windows. Close to airport bus and subway.

I was asked to change rooms with no notice so repairs could be done to the exterior of the building. This was an ongoing project so they could have given me better notice. The street in front of the building is constantly full of litter and the area is very hazardous, especially at night.

it was okay, the rooms were a little too old. but it was comfy.

the surroundings were very very dirty and dangerous, even in the daylight.

Breakfast, clean room, comfortable bed, friendly staff.

Had to change rooms because lockbox didn't work. Area on front of hotel was frequently filthy. Staff sometimes seemed disorganized

large rooms, bright lights, beds comfy, safe box in the room close to everything I needed.Decent breakfast.shuttle to the airport next door(only $4)

noise from outside at night, shower temperature difficult to adjust

I have stayed at this hotel many times over the years and always liked it. Staff is always helpful and friendly. Rooms are big and clean compared to others in Medellin or Bogota I have stayed recently and before. Good location in the heart of the Centro.

The noise and congestion in the Centro is a plus and minus. Many inexpensive stores in the El Hueco area but very crowded.

The building

The location. Very old furniture

Location was great being steps from Plaza Botero, Museum of Antioquia and the Palace but felt sketchy at night. During the day, the area is better.

I thought it was too bad that the neighborhood had become sketchy.

The staff are so gentle and kind. The building architecture is gorgeous and te location is in the middle of the citytown.

Even when the building has anti noise windows the place is very noisy and the bathroom facility are not the best which is a bit upset in such a beautiful historic place.

I loved that the airport shuttle dropped us right behind the hotel. 13 000 COP per person btw and direct from the airport. The room was lovely, breakfast was great and the bed was top notch. Exceptional view.

The noise, we where on one of the highest floors and where still bothered by the noise. Location was smack dab in the middle of el centro so going outwalking around in that area at night was not a good idea . We changed to El Calandria area after 2 nights and it was much safer for us. This is a beautiful old hotel thou!

The staff were very helpful even with the language barrier. It's a good spot right in downtown Medellin.

You get what you paid for. Can't say it's the best spot for a tourist but a great place for maybe an overnight stay.

Room 101 with stunning view

Tiredness of hotel, no facilities any more

it’s price

Everything. From staff to the rooms, the elevators the bathroom the facilities.