Staff very friendly and helpful

Beautiful and well located

La nourriture était très bonne et variée (surtout le buffet, bravo au Chef David MIRAS !) La vue sur mer et îlets, de notre chambre avec la baignoire et les beds sur la terrasse ! L'esthétique du lobby, la décoration, les restaurants etc La partie de l'hôtel Adult Only Le calme et la bonne isolation des chambres La gentillesse de Jayshree, Jean Christophe, Navin, Viresh et Khumar !

Le couloir qui amène aux chambres est dénué de charme Plage Adult Only: Trop de cailloux ou coraux morts, pas de possibilité de nager ou de se baigner sans chaussures mais on ne sait pas si ils y peuvent y faire grand chose...

The staff

How it wasn’t clear which section was not part of the all inclusive (G and T bar)

This resort is beyond incredible. It's the place of dreams, where your days roll by on the edge of the sand planning how to make millions so you never have to leave. The staff really care about your stay and there are so many activities that the kids were constantly entertained. The design is phenomenal too. Just the perfect perfect place. Love Love love

That I had to leave!

Awesome place ! <3

جمال الجناح والاطلالة

معاملة الموظفين في المطعم الرئيسي غير جيدة

اللوبي والمطاعم حلوه والاكل منوع لكن يوجد مسبح واحد فقط

حشرات والستاف غير متعاون لو اتواصلت معاهم تبغى شي مايجو بسرعه ، طلع ثعبان صغير من تحت سرير بنتي واتصلت ثلاث مرات ماحد جاني ولمن نزلت وجبت الموظفين كان اختفى وماعرفنا فين اختفى بالقوة رضيو يغيرو الغرفه وماصدقوني بوجود الثعبان تعاملهم كان سئ اتمنيت اني صورته بس مع الخوف ماركزت بالنسبالي لا يصنف 5 نجوم ابدا انتقات بعدها على فندق ثاني 5 نجوم حقيقي كان افضل بمليون مره

Sehr schöne Anlage, für Ruhe suchende ideal, auch der adults only Bereich sehr schön. Sehr gute Auswahl an Themen–Restaurants, hervorzuheben das Inti (peruanisch) und das Bodrum. Sehr gute Massagen, schöner SPA. Sehr freundliches Personal, Resort sehr gut gemanaged.

Etwas enttäuscht hat uns der Strandbereich, etwas schlammiger Boden

It's not that I liked anything at the resort. Me and my partner - we LOVED it! Phenomenal, cozy and welcoming interior design that doesn't pretend to be more than it is, just does everything it's supposed to do perfectly! Incredibly welcoming, hospitable staff (Jean Christophe! I'm still daydreaming about the feast you served! Dominique! Thank you for the great dinner! All other people I just don't remember the names of. THANK YOU!). Hospitality on the highest possible level where the staff seems to have been reading our minds and offering a hand before we even got the chance to ask. All of it amounted to a HEAVENLY stay. And yes - the caps are fully intentional as I won't be able to keep this review concise if I go into the details of how amazing our stay was. Again. Huge thank you and we do hope to see you some time soon.

I honestly can't name a thing. Even little hiccups that were just normal were dealt with swiftly with lot of smiles attached.

That touch of luxury! The grounds, communal areas and our room were all perfect. It was also nice to have the adults only area. The breakfast was excellent and the staff were all very friendly and helpful.

Having to leave! We booked B&B and arrived late so the only option was the buffet. It was amazing but so was the price! The second night we went out but were able to book in the cheaper restuarants for the rest of our stay.

Rooms were not cleaned as I wished. Staff was not as polite as they should be.

Staff

Plages sympas, piscines très bien, restaurants très bien surtout le Bodrum, personnel très efficace en service de restauration.. Chambre et salle de bain spacieuses et dressing très grand (suffisant pour évoluer autour des 3 valises!!!)

Service de linge de toilette qui n est pas passé deux fois proposer le remplacement des serviettes… (or la salle de bain n est pas aérée et il faut sortir le linge sur la terrasse pour qu il sèche… sinon odeur de linge humide) Valises laissées sous la pluie à l arrivée pendant 2 heures et attente de 2 heures pour avoir la chambre alors que nous sommes arrivés avec 24h de retard (merci AF!!!) et que la chambre était payée (donc en principe prête) depuis la veille.

Facilities and restaurants were good. Beaches nice.

Staff communication and cleaning wasn’t great. A bit dated in parts

Accueil Employés tous extrêmement gentils Baignoire sur la terasse Calme Nature Piscine et océan All inclusive

Rien tout était parfait

Az összes étkezés bőséges választékú és ízletes. Mindig friss ételek voltak. A LUX* Grand Gaube Resort & Villas kertje és közösségi terei nagyon kellemesek.

The staff- absolutely wonderful People. The friendliness and commitment to hospitality is unmatched. All were willing to assist at any given point in time. A special thanks to Yasser, Jean-Christophe, Reedo, Emily (at the children’s club), Romel, Sanjana and Yosra. The food - the best! The quality, the taste, the effort that goes into producing such divine food. A noteworthy experience was our night at the world class Peruvian restaurant, Inti. We were treated like royalty by Yaseer and the rest of the staff. Extraordinary service and food! Thank you! The design - captures you from the moment you walk into the picturesque, triple volume foyer. The furnishings in and around the hotel and restaurants are simply splendid design! Wish I could’ve bottled the scented oil in the common areas and taken it home with me. The facilities - well maintained, clean and functional. We enjoyed the family pool (including the exercise day) and the beach area (albeit space was a bit of an issue but I imagine this is common in a busy period like December).

The bathrooms in our room on the other hand need MUCH attention: - The kalking by the sink areas need to be renewed; - The mildew in the shower needs to be addressed - The general cleanliness is questionable, particularly in the lavatory area.

I’ve been visiting Lux for a few years now and have enjoyed collecting their bags. This year I visited both Grand Baie and Grand Gaube. Gaube seemed to offer the bags for other visitors but not for some. I was all inclusive as well. The in-room incentives have been cut down even though the cost has increased. The wishing tree has also changed. This was saddening.

Le cadre, le calme et l'infrastructure de l'hôtel, ainsi que la qualité de service ...

Le manque cruel d'animation et de musique ...

Bellissima location

Niente tutto ok

The resrort itself is beautiful, but the staff need to change their attitude towards guest.

Some staff came across very rude. The following departments: 1)Bar staff 2)Restaurant staff, especially during breakfast. We stayed in a Junior Suite, in my opinion it cannot be considered a junior suite, small and not what we expected. Not much privacy, every foot step in the room above us can be heard. We also were very upset as we had a DND sign up but they proceeded to enter our room with our valubales laying around and it was reported but no feedback and follow up by the night shift manager. We also visited the sister resort Lux Belle Mare, and the service there was exceptional. The staff were very polite. We will definitely be booking at lux Belle Mare on our next trip. They open your door for you and assist with parcels, the same cannot be said for lux grand gaube. Lux Grand Gaube staff are very rude, dismissive and you feel lile you're annoying them when talking to them. We did not get to do much of the inclusive water activities and the gentleman at the centre was not very helpful. I highly doubt I will book at Lux grand Gaube again. Not what you expect for 1300 Euros a night.

Resort incroyable ! Le personnel est extrêmement gentil serviable et disponible. Il y a pleins d’activités pour nous occuper. Les restaurants servent des repas excellents. Tout était parfait!

Rien

La gentillesse du personnel, le côté paradisiaque de l’établissement

Les prix un peu excessifs des restaurants (surtout les boissons)

הבית המלון הכי יפה ומפנק שהיינו בו, מומלץ לחגיגת ירח דבש

כלום

الافطار كان سيئ

التكيف في الغرفة كان سيئ جدا مقابل المبلغ المدفوع واسوأ من المتوقع جدا انصح موقع بوكينج بحذف هذا الفندق من قائمة الفنادق، لانه سمعة بوكينج افضل من المواقع اللي تقدم نفس الخدمات. واتمنى من موقع بوكينا ترجيع نصف المبلغ

Les activités proposées par l’hôtel, le grand choix de restaurant et la réactivité du personnel.

La plage et le prix des boissons relativement excessifs.

Effectivement l hôtel porte bien son nom, le lux est au rendez-vous. Accueil super, chambre spacieuses 51m2 avec vue très appréciable. Même si l hôtel accueil beaucoup de clients les espaces permettent d être pas trop avec la foule ce qui est un grand plus. Parfois nous etions seule dans la piscine.... L espace piscine sans enfant est une bonne idée. Nous avons pu faire pleins de jolies photos de notre lune de miel beaucoup de spots sympas. Les photos booking sont fidèles à la réalité. Les suggestions de restaurants sont nombreux. Je vous conseille de prendre la formule demi pension. L hôtel est bien placé pour découvrir le haut de L île. Le personnel est super également. J ai était agréablement surprise de pouvoir faire des activités gratuites (paddle, pedalo...) et vous pouvez aussi avoir des cours yoga, aquagym etc Top top rien à redire, c était dure de repartir.

Les plages sont jolies les vues superbes mais vaseuses prévoir chaussure spéciale pour aller dans l eau. Et pas de snorkling possible à l hôtel. Pour se baigner aller à l extérieur cap malheureux par exemple

The staff were so lovely.

.

The welcoming staff

The food could be better

wszystko było super !!!!!!

Loved everything about the property. The size of the rooms, the food options and quality, the pool, the activities, the bar, the entertainment during dinner.

N/A. But a suggestion for the hotel is this - 7pm for dinner is late for young kids. I suggest considering an earlier start, even if it’s just a sitting for families with young children, from 6pm.

كل شي جميل و اشكر شكر خاص الموظفة يسرا على تعاملها الراقى و تعاونها معنا

لا يوجد

We had the best view of the property. Really enjoyed the views.

Majority of the Staff were really welcoming and nice. One of the staff waiters at the Buffet restaurant could honestly do with Hospitality training. He saw us and literally ignored us until was called by a fellow waiter and still chose not to attend us. So we ushered in by a different person who was nice towards us. The LUX app doesn’t work. The rooms could do with thorough cleaning after guests check outs.