Staff were lovely. Rooms lovely and clean. Great location.

Could hear people in the next room.

Great location for our stop. Big skies there in the afternoon/evening and into the stargazing hours. The hot tub was a great addition.

It was quite magical. There is nothing we didn’t like.

Nice rooms, nice location, quiet, nice reading room/main room with fire.

It would have been nice to have coffee downstairs in the morning....or tea

Comfortable intimate hotel that provides all the commodities for your trip. It has a lovely downstairs that serves quality food. Room was clean and comfortable.

They accommodated our late arrival. It was a great facility. I hope to use it again in the future.

A breakfast would have been nice. I know it's the slow season.

it was very cozy and quiet. loved the hot tub in the snow ❤️would love to come back again!

there wasn’t anything we disliked!

It was cozy and well kept. The staff was great!

Nothing

Such a welcoming & comfortable & quiet place. Granted it was off season, so fewer guests, but it felt like our own cabin at times. Hot tub was super bonus, and fireplace in common room made coming in from the cold & snow wonderful.

The room was a bit cold but eventually warmed up. Because of off-season, restaurant choices are few, so ama microwave in the room would have been nice, but once there, we saw there was one for use in common room.

charming property in a good location

very little

poor value. staff left property at 4pm and didn’t return when we left keys in box. No breakfast

The bed was one of the hardest I have slept on.

We had trouble with the sink in the kitchen area. The stopper for the garbage disposal was in place under the sink strainer. As I said previously the bed was HARD. Also we had lots of No Pets snd yet we saw no fewer than 5 dogs. Very strange

Everything was amazing, including the pre-trip communication. The experience was dinged pretty seriously though on the last day. We were told we could add an extra night at any time because our room was blocked off for an extra day at the end because the cleaning crew is short staffed. I was skeptical but was reassured this was the case. We did need to stay an extra night but on the last day when we told the manager she said our room was booked. That left us frantically packing on our class lunch break with no place to stay that night except an outrageously expensive place up the road. The worst part was the manager was rude and cold about it, and treated us like we were stupid for believing what her employee assured us of. I loved the place, but I'd rather stay in a dump with really good people.

Cleanliness of the room. Super comfortable bed. All around an excellent stay!

It wasn’t on the main road and was quiet. The front desk was friendly and helped with a smile.

loved it!

breakfast was excellent

Quiet, excellent brunch, comfortable (except for the heat the first night, what a nightmare)

The management were a little short-sighted with their initial refund offer and had to be reminded where their true interest lay.