stunning location, well furnished room, smooth check in

you can hear everything. the front door four stories below kept slamming shut till about five in the morning.

The whole apartment its location and beautiful view of the river was amazing. Very modern and well designed set up.

Apartment appeared not to have been cleaned to standard with reminents of the last occupants still present i.e crumbs in grill, dirty spoon left in sink, hairs and stains on bedding plus the bottom mattress cover hadn't been replaced by the cleaner. All was reported straight away and quickly rectified by the owner. Explained they had just employed a new cleaner so he welcomed the feedback regarding the cleaning standards so he could take action.

location and staff are good

run down place. No maintenance. Cleary a owner who does not want to Invest anymore

perfect location, modern nice apartments, amazing sunset views

-Shower door was broken (water leaked trough all the bathroom) aswel as shower head. -Inside the shower it’s Very slippery -1 of the chairs broken -Airco doesn’t cool the room, it was a very hot weekend, the airco wasn’t strong enough and it was to hot in the appartement. -The day after check out get a phone call from the manager I think, she didn’t introduce herself. Telling me they were SHOCKED by the way I left the apartment and the amount of trash I left. By the tone of voice she made it clear I wasn’t welcome anymore and they will sent an invoice for the deep cleaning of the apartment. -So be warned when it’s 35 degrees out and you put sun screen/oil on don’t sit or touch anything in the apartment you’ll be invoiced for it. (just to say: indeed a bottle fell over and i completely forgot to clean that up so totally agree on that part, at the same time there is nothing to clean with) -About the trash; again its a whole weekend 33/35 degrees keep in mind in Belgium its very humid also its not helpful if the airco doesn’t do its work. Naturally a human being has to drink allot, I happen to drink allot of soda cans and bottled water. Ofcourse that piles up after three of those days adding some salad and fruit bowls and the small trashcan in the apartment is full before the ending of day 1. So I put it all in a shopper instead of leaving it on the floor or the kitchen corner. She made it very clear that it wasn’t normal at all! Needles to say I felt very judged which obviously isn’t nice. -So a little tip maybe: if you expect it to be clean, make sure there are cleaning essentials this would for sure be very useful after meal preparation, atm there is only soap for the dishes. Ive travelled allot and never had a call like this. I was a bit shocked by the tone of voice and the judgement very unprofessional how they handled the situation.

Beautiful view of the river - stunning modern bedrooms! Very helpful host! Great coffee facilities and air con! Good location if you don’t mind walking everywhere!

There was a dirty cup/mug in the press beside the bed which was not a nice find! Otherwise everything else was great

Great building - great design/concept. Loved that. Antwerp was v impressive and much more interesting than I expected - v good fun. Location potentially great but see below.

Wooden floor scruffy, shower plinth had bad stain. Directly outside had massive ongoing roadworks, only for a few months I guess but should have been warned. There was a mistake and I was double charged, took a fortnight to get refund (and cost me in exchange fees...).

Hotel was all good but the whole area is under construction so quite challenging for parking and getting to the hotel before this as been a

but the whole area is under construction so quite challenging for parking and getting to the hotel before this as been a plus as there has been a free parking space just opposite the hotel. an info beforehand would have been a super service

We had the feeling this was a gem once but is very neglected now. Never saw anyone from or at reception. We had to call several times on day of arrival to get the door code. The towels and the bedsheet were torn and the cupboard was unusable because it was too dirty. When we called the next day, it was eventually fixed. There was no hand soap in the room, which is kind of awkward in the times of COVID. Room was like on the pictures however in worse condition. We had a problem with payment by credit card. While this was our fault, because we had booked so much in advance that the credit card valid date had run out - it was dificult however to make the fiunal payment then, We got a text message from another person who claimed to be at reecption next day (Sunday) 9 am to 10 am - so we got up early to make the payment. But then „due to an incident“, there was no one at the reception and we had to settle via bank payment. Had to follow up twice via text to get the invoice sent to us. It feels like this place is not getting the attention it deserves

Loved the apartment, it's configuration and design. Fantastic direct views over the river Scheldt. The location and immediate area is fabulous too.

Access is via a keypad, which is fine, as it is not staffed. Minor issues about there being no coffee pods for the coffee machine and loo rolls not being replaced, presumably because it is not staffed.

The view over the town of Antwerp is splendid. The location is very good. But we already knew the neighborhood as we used to live a block down the road.

The front door was unlocked and remained open during the night, which was quite unsafe and unpleasant as there was a storm raging outside. The cleaning and the maintenance (torn sheets, dirty walls of the bathroom) of the room were not up to standards. Even after we complained and the cleaning lady was saw to it, there still was confetti on the floor as well as broken glass. The room is quite small (as was indicated) however the placement of some of the amenities makes it less comfy than it could be (curtain rails blocking cupboards, lamps hanging near the television etc). After a second complaint the host kindly asked me to see to the bill. In my opinion this is not a way to deal with unhappy guests...

Space, furniture and location. Ease of check in.

Place feels worn out. Needs repainting. Floors need a good clean (perhaps even a shave) Reception was odd. Arrived at 3pm. Nobody there. Had to call. Got the code. Front door was open. Keypad at front door was taped. Frontdoor was open. Doors given access to the rooms are not secure enough to serve as the only gate between your belongings in the room and anyone out there with bad intentions. Linnen baskets all over the place blocking elevators

regret that the washing water is not enough hot and heating is also cold in the mud-night

Excellent location, situated at the riverside and short walking distance of the old historic center and trendy neighborhood ‘t Zuid.

Hygiene was mediocre. Stained furniture, a semi-broken refrigerator and not so clean floor and bathroom: Room for improvement Team Kaai11.

Great location across the Scheldt river. Rooms with river view.

Old A/C which didn't work. Noise from traffic and construction by the river when window is open.

Location

-Very noisy -Air conditioning was broken - Old furniture and room/decoration needs refreshment (cracks in the walls, moisture in the shower, join missing in the bathroom) - View on the parking rather then river

Location is top, view a the river as well. The Hotel is an old renovated house, a lot of charme. The interior design idea is great. The staff was super friendly.

The suit need some fixes, everything looked a bit out of shape (e.g. the table collapsed, walls needed paint, kitchen parts were broken and stored in drawer). Modern ideas, but it needs constant service to stay great. The drain had a very bad smell. The beds were very soft. It was only ok‘ish clean (e.g. the sponge in the kitchen looked like VERY old and used - absolutely no go).