Vista excepcional

Nada de profesionalidad en el personal. Deberían capacitarlos y así brindar un servicio acorde a la infraestructura que posee, tal vez tenga que ver con la remuneración que perciben

En general todo

Everything! We have had an excelent experience

Fantastic location overlooking the lake. Very modern and stylish hotel in a quiet location on the lake. Ample free parking right outside the hotel. Great public spaces throughout property to enjoy beautiful view of the lake. There is a walking/running map available from reception, you can rent a bike from the hotel, and there are pedal-os available for guests to use. The hotel is by itself on the lakeshore so we opted to have dinner in their dining room, although there are restaurants in the town, a 2 minute drive. Breakfast included was good - off to the side is an omelet bar where you can customize a freshly prepared omelet. The rest of the buffet was pretty standard, staff in masks and black gloves follow you around the table and plate your choices for you...super annoying but...covid 🙄. Swimming pools were really nice, overlooking the lake. There's a really cool kids indoor play area on the lower level with bouncy castles and climbing frames. Our room was large and had a great lake view even though we were on a Booking.com reservation - I have found that hotels will give booking site guests rooms with terrible views...not in this case! 😀 This is a lovely resort set in a beautiful location with lake and mountains.

The location is magnificent. The outdoor areas are AMAZING ! The restaurant is very good !

The Rooms are VERY OLD AND OUTDATED (looks like all income goes to the new Floating Restaurant, Rooms & Areas. Lots of Carpets, the wooden elevator doors and several details feel VERY OLD and rundown.

Todo de 10

Recreacion

It is a world class hotel in a nice area.

After charging over three times a similar hotel in the area, you would expect the Sauna/Jacuzzi/massage chairs to be free, but they charge extra for that. Also those paper bracelets they make you wear are beyond annoying.

Todo incomparable !!! Excelente