Gostei muito da localização bem no centrinho do Rosa .

A rampa de acesso é super perigosa principalmente com chuva . Para sair da jacuzzi do quarto poderia ter um tapete para não molhar o chão e um gancho de parede para colocar a toalha ou o roupão. No café da manhã não veio colher na cesta de café nem guardanapos . E achei ruim pois tive que pagar a vista em dinheiro lá pois me informaram que paguei só 30% no site e chegando lá tem aumento em todos os tipos de cartão até no débito ,como já tinha feito a reserva e já era muito tarde da noite e com chuva tive que pagar no dinheiro para poder não pagar mais caro minha programação era para ser parcelado a hospedagem.

Proposta, arquitetura do chalé

Tudo meio velho, panelas e utensílios super desgastados, só tinha 3 copos num chalé pra 6, que recebeu 4 e coisas assim, , “torneira” do chuveiro não funcionava, precisou ser trocada, vidros sujos, no geral a limpeza estava bem por cima. Sofá desconfortável. Falta de segurança, a janela da cozinha não trancava.

if you want to stay near town it’s close and has a great gym.

we had several power cuts over the one evening we stayed and woke up the next day with no water in the taps!

The place was amazin I wish to have more time to stay there but I will go again.

The room and facilities are lovely. Staff are great and the area is very well located. Room was super clean and modern. The bed was very soft and comfy.

The room was a little noisy with the stairs outside but nothing crazy. Our room was at the back of the complex so to get there we had to walk up this very steep hill which is about 120m long each time. Other than that it was great.

The place is beautiful the facilities are very good ... the presidential room is also very good

We had to call for a face towel as the one in the room was filthy. The mattress was very old, it seemed as it just sank into itself as the night progressed very uncomfortable. The coffee machine was broken, we had to ask for coffee capsules, the bed seemed to me hastily made when we first arrived it was kinda dirty ( sheets) the air conditioning seemed to have not been turned on in quite a while. When we did turn it on it had a strange smell. I fully understand alot of places struggled through covid and have to try and recover now but honestly we left disappointed for the price we paid we could have gone somewhere where they would pay attention to the small details. We still had a great time cuss we can also see the positives etc... but it should have been a lot better with very easy to fix details.

beautiful views, comfortable and clean

not being able to communicate with ANY of the staff without a translator.

Breakfast was not included. We needed to call a number to order breakfast (extra). The telephone in the room did not work, all communications were via Whatsapp. Different people at different times of the day, I had to explain the same situation repeatedly times.

I booked a room with tub. Did not get that