We stayed at the hotel for one night The location is good and the rooms are clean and tidy everything very beautiful The staff was friendly and helpful The breakfast is good and full of different things

center of the town

very old and not clean, plus a lot of people playing around. bathroom dirty. I didn’t feel to take a shower.

Excellent location, very clean and spacious room.

We stayed there for 3 days. The second day the room started being cold and the heating was not working. The third day it was even colder and we complaint about the heating not working. We had been told that there were issues with the heating system and that someone will visit to room to look into it. A few hours later we received a text that apart from heating issues, there would be no hot water. We asked for a portable heating device which was delivered to us late evening. We appreciate that boiler breakdowns can happen to anyone but we would expect the hotel to deliver heating devices without us asking several times for those.

Croissants and chocolate cake. Last one was a first for us. For breakfast I mean There was also yoghurt and succo fi frutta. And gazillion cookies, tempting

We love cappuccino in the morning. Machine was okay but we soon went to the Torrefazione very close by. Also Fabbrica Bader

I had a late check in, the manager was constantly in touch. Good breakfast. Very good location in the very center.

It was very cold in the room, there were problems with the air conditioner. After the rain, the room is damp and cold, things are damp, hot water is turned off. If there is a problem with the air conditioning, why did they turn off the hot water? The price does not match the quality.

Location was amazing and staff were very helpful!

Nothing at all!

Comfortable bed Clean bathroom with amenities Excellent location

The facilities and cleannesses were really good

location was superb

A kettle in the room

The position is amazing 100m from il Campo

The bathroom outside the room. Breakfast was average

Great location with kind and helpful staff.

N/a

fantastic location very close to all major sights though it was noisy at night. we stayed on Saturday night and the square infront our room was very busy. the staff are very accommodating and cold breakfast was most welcome.

our room was facing a noisy square so had a very disturbed sleep

staff very helpful and friendly bed very comfortable

shower not clean toilet flush did not work correctly /got stuck and water running all night TV not working ,/poor quality and no English and breakfast a disaster for the price you pay

a huge room that was well maintained. located close to all the attractions

nothing

The Staff was helpful and friendly, location more than great, clean to the point you could eat from the floor :)

Breakfast was bit disappointing (no cheese, only sweet, croissants could be fresh, not reheated). The rest well prepared, on time.

Very good localisation

Bed No confortable

Great expression-cappuccino machine.

Footsteps from upstairs a little noisy but not too long.

Excellent position by the Campo square to start your old city adventure. Very helpful staff. Very good Price/performance ratio.

If you have a lot or heavy luggage, it is complicated to get to the hotel by car. However, the staff was very helpful in navigating the streets and recommending where to park. Breakfast was all sweet. We would recommend to add a mix of local cheese, cotto and vegetables.

We could not believe to stay that close to del Campo! The very old tower house was nicely renovated for present expectations. Great breakfast (to Italian standards).

The balcony was to small for two chairs, but probably this was not built (couple hundreds of years ago) for tourist of 21st century :)

Location, near city centre

Poor breakfast with lower level of choices (e. g. scrambled eggs, hot meals etc). We received croisant and little baguette and than we didnt see any personnel at all.

Very good located apartment in 3 minutes walk to Piazza del Campo. Good contact with hotel and owners who send a clear instruction about car park places possibility and restaurant Ristorante La Finestra where where we ate delicious lunch and supper and we had also discount as a hotel guests.

The location was great and the staff very nice. The main places are all just minutes walk away!

Rooms and bathrooms were smaller than I thought

The location, the owner is super friendly and helpful, the beds were comfortable