La gentillesse du personnel, l’emplacement, le petit déjeuner sur la terrasse

RAS

The hotel itself is a very beautiful Riadh. We loved the location - it's very close to the central part of the Medina but a few minutes walk outside the busiest part which means it's very quiet and feels more relaxed than some of the main streets. The decor and furnishings are lovely and there's a very spacious roof terrace with space to sit for breakfast or for a drink in the evenings. We had dinner at the hotel twice and those were some of our favourite meals. Some of the trendy restaurants in the medina are difficult to get a table at and also the food isn't that great in my opinion. The food at the hotel was traditional and delicious - exactly what we wanted! The staff are really great, really friendly and can't do enough to make your stay memorable. We had a problem with damp in our room and the team moved us out into a beautiful suite for a couple of nights whilst they got it fixed.

The internet was pretty intermittent. I had hoped to take some classes online whilst I was there but the signal was so bad at times that it made it quite difficult. If you have to do any work whilst you are there you will not have a reliable connection. The breakfast was delicious and substantial. But it was the same every day. This isn't a problem if you're only staying for a few nights, but since we were there for a week, it would have been nice to have some variety. There are no options given and a huge amount of bread products/ pastry are brought to the table. I felt wasteful not eating what was put down and consequently ate way too much! I'm sure there's a lot of waste as a result. I personally would prefer to be able to choose from a list of things and for there to be some more healthy options like fruit, yogurt, eggs. I am also a huge fan of coffee in bed in the morning. It would have been nice to have had a kettle in the room, or the option to pick up coffee/ cups from the kitchen in the morning. Finally, having to settle the bill in cash at the end of the stay was a bit of a nightmare. We went to 5 different ATMs on a very busy evening before we left (none of which were close to the hotel) and failed to find anywhere to get money. In the end the hotel let us pay by card without charge. Being able to pay by bank transfer if the fees for card payments are high could be an alternative that could work for many people. I use Wise which allows you to easily pay in the local currency and the transaction fees are very low.

The breakfast was amazing - pancakes, fresh fruit, eggs, bread, honey, jam, cheese, salad. Jamal and Adil were the most welcoming, friendly and helpful people. They made us feel so at home and like we were part of their family. I was unwell during our holiday and they both did their utmost to make me feel comfortable. The ladies who worked so hard in the kitchen were really lovely and presented beautiful food to us every time. The location is fantastic - out of the front door and two minutes later we were in the Souk with a ten minute walk to the main square where there were taxis if we wanted to go further afield. We also had a very interesting and hilarious ride on a Tuk-tuk through the middle of the Souk to a restaurant!

Nothing could have been better, it really was perfect.

Nous avons tout aimé mais la gentillesse et l’excellent accueil des gens prédomine. Nous garderons un merveilleux souvenir des moments passés sur la belle terrasse, petit déjeuner exceptionnel. Un havre de paix au milieu du tumulte de la médina.

Si nous devions faire une remarque, nous avions un dégât des eaux au plafond de la salle de bain qu’il serait bon de réparer.Cela ne nous a pas incommodé.

The host and staff were excellent pleasant to communicate with, very attentive and looked after our stay very closely. One of the staff member walked with us until the taxi pick-up spot at 3.00 AM, we are grateful for this gesture. Rooms were spacious and comfortable. We loved the ambience

This is in a Medina and the 2 wheeler drivers were very aggressive in the narrow streets

The staff, Jamal, was wonderful and the rooms were spacious, food was great.

the staff were out of this world, so kind friendly and helpful. The Riad was beautiful and comfortable with a delicious breakfast every morning. We all felt extremely safe and Jamal and his team helped us with everything we needed to know with lots and lots of recommendations for anything you need.

there was nothing to not like.

my daughter and friends stayed in the new loft, and they loved it. Spacious, clean, perfect for them.