Location and cleanness

Lack of lift

Loved the location, back patio and breakfast hamper

Room and bathroom were small, no a/c

Quirky

Breakfast not great

Location. Size of room.

Wish one could have had a full breakfast in this very nicely located property

fantastic location and room was incredible.

could make the court yard a little prettier, bowls need to be provided with breakfast hamper for cereal.

Elegant room. Comfortable bed. Central, but quiet location.

Breakfast choices were limited, breakfast was expensive, added to already premium room price.

Location was good

Breakfast was not so good. The room was super hot (in may) and windows couldn't be opened.

This was an older hotel that had been refurbished. The ensuite was modern but the bedroom section was dark and poorly lit. It did have new paint and carpet.

Breakfast was not cooked and and was simply stuff purchased from the grocery store in packets. As I said, the room was poorly lit and dark. It also did not have adequate mirrors. it has no lift. Staff was young and not very helpful with the exception of the one young lady in the morning of April 25, who was of great assistance. One of our party was abruptly told they didn't make restaurant reservations by another staff member.

Location was good, right in a city center

Room was very small and poorly equipped. All the amenities in the room are on their last leg. Hairdryer not working, espresso machine leaking all over the table after one coffee. Bed pillows and duvet were of the cheapest quality and not comfortable to sleep on. Our room was on a 2nd floor. The wall near the bed was shared with the building next door. They had a full on club party till 3 am in the morning. It was so loud we could hear the full song with lyrics. Absolutely impossible to sleep. When we spoke to the staff downstairs, they had no clue what was going and couldn’t either complain to the neighbors or offer us another room, as they were fully booked. For GBP312 a night it was an absolute nightmare staying there. No comfort and no sleep.

location good and it was clean

inadequate bathroom, inadequate breakfast, grotesquely overpriced for what it was

comfy and cool

nothing

centre city

nil

The hotel was lovely, staff extremely thoughtful and accommodating. Rooms very clean and beds very comfortable. It was my birthday and they provided some complimentary prosecco and chocolates and made it a really lovely stay. Will definitely visit again.

great location and staff

The outside appearance is attractive to architects and historians, as is the name Vanbrugh. Much of original panelling has been retained, at least in the bedroom we had,

Continental breakfast only, and not included in price. No restaurant, but we should have noticed this when booking. We were asked for payment on booking in, which is something we had never experienced before.

nice building, nice room, we were in 2, the standard room was perfect in size. nice coffee/tea. quiet street. great location

nothing

location

Really really good location and excellent staff. The room was brilliant

convenience to theatre

small room

The location was perfect

Uncomfortable pillows. There was a miscommunication about the breakfast being included.

Comfortable bed / clean bathroom

It was not evident when I booked this hotel that there was no restaurant. As a lone business traveller this is essential and I wouldn't have booked had I realised this . Breakfast was appalling and misrepresented- granola with fruit and yoghurt was a shop bought package with no fruit. Bread with 3 cheeses was 3 small plastic cheeses in plastic wrapping - appalling