free upgrade after mix up

Reasonably clean, low price, great outdoors lounge, pool table , recycling and composting

Inconsiderate roommates, lack of cutlery in the kitchen , frying pan pans in poor condition

One of the best, cleanest and nicest Hostels for New Zealand

The whole place.

The backpackers was in a good location, right next door to a yummy cafe. The kitchen facilities were good, plenty of fridge/freezer space, lots of equipment. Showers/bathroom were tidy and worked well. Quite a lot of communal space, games room/ outdoor covered seating. Lots of car park space.

We had a family room, the bunks were very noisy/squeaked every time you moved, we put the mattresses on the floor to sleep. The biggest down side was the amount of noise at night. The walls are thin so people who are talking fairly loudly can be heard, as well as snoring. We stayed 3 nights, 1 of which was great. The other two, different groups of inconsiderate people made a lot of noise until nearly midnight or until they were asked to be quiet. It would be great if there were some more expectations of guests to be quiet around the rooms from around 9.30/10. This could be mentioned when you check in and have signage to remind people. If you choose to stay here - please think about the other people around you and keep your noise down at night :)

Good price for the area. Showers were great.

Beds not clean, and not comfortable. Kitchen area/fridges a bit dirty.

The room and the bathroom is clean and everything needed is provided (shared bathroom and kitchen)

The mattress is not that comfortable. you can feel the spring. It was too hot but when we open our window there are lots of bugs coming in.

Kelly goes above and beyond to help with anything to make your stay welcoming and answer any questions that you might have. and there is a wall full of things to do.

Kelly is amazing

The staff are amazing and willing to help with any questions you may have about anything.

The property didn't feel safe and secure. This is not a traveller's accommodation - it is more low quality long term accommodation. The photos on booking com not true representation of poor facilities.

the backpackers was family friendly with a child’s playground, trampoline, pool table and many board games. Well equipped kitchen, BBQ area and beds are comfy. Bathrooms are new and clean. A quirky stay in a prime location. The receptionist was taking care of the property while her daughter was away and made sure we felt comfortable and safe and even offered us an extra bike lock while we were staying.

nothing- got so much more than what we paid for.