The staff's service and attention to detail are exceptional. I especially like the housekeeping staff. They are invisible, like ninjas. I never met them. However, they never fail to delight us upon our return to our room. They put cord organizers to, well, organize our chargers. They replenish meticulously whatever item (food or non-food) that we use in the room. The complimentary mango gummies are delicious! The staff in the lobby and restaurants are also super attentive. We never have to call them for anything. They can anticipate our needs. You can have the most beautiful infrastructure, but the frontliners that the guests come in contact with are the heart of any hotel.

The Lounge could use better interiors. It seems too modest for a Four Seasons property. Especially if one compares it to Argo. This restaurant is really just lovely.

Pretty much everything is good. Room size just right and I especially enjoyed the recliner sofa next to the window. Room decor very relaxing; good color choices. Bathroom amenities good; I especially enjoyed the bathtub. All 4 breakfasts at the Lounge was very good, big portions, well prepared and they really keep client requests in mind. Room Service dinner beyond expectations. The spa offers great treatments and very good treatment rooms. Spa facilities are very good, especially the vitality pool. The staff are generally very well trained and helpful. The lobby staff excellent in anticipation of client needs. That is unusual and very much appreciated.

best hospitality I have ever seen in my life; managing every expectation a person can think of

nothing absolutely amazing

The staff as a whole are excellent. The best service and facilities. The gentleman who met us at the airport and checked us in, took us to the gates was second to none.

We came back to hotel at 10.30pm and was unable to have a drink as bar was full. As a guest in a hotel this has never happened before and I feel is unacceptable. If it was not for the gentleman at the airport who went above and beyond I would have rated lower than 9.

good service, allowed me to park my car outside of the hotel while i checked in

nothing

Great facilities, good breakfast

The service for everything, especially the room service.

Nothing honestly

Best location. Room sizes are big and amenities are top notch. Staffs are very professional and helpful. Perfect 10!