Rating Details: The property manager was somewhat unhelpful. The vacation rental was very clean. I was more than happy with the location. I was satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: This condo is convenient to golf, beach, and my parents own connected unit so especially for me. We’ve stayed here 5 times. Realty company is my issue. Asked for late check out, wouldn’t accommodate without charge even though cleaners didn’t come till 2. Blinds broken for years. Don’t provide TP, trash bags, tissues, beach towels, bring everything you need. Would be nice to be recognized back as repeat customer.

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The condo was clean for the most part except the refrigerator doors had food on them & the cooktop was not clean; of course, I cleaned both when we moved in. It would be VERY helpful if there was a grab bar in the Master bedroom bathroom shower to hold on to.Kim was most helpful and pleasant in our dealings & setting up a date for 2025. Matt is always pleasant and helpful also.

Rating Details: The property manager was more than helpful. The vacation rental was very clean. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: overall a nice place,cleancould use a new king size mattressice maker does not workcould upgrade the airport grade bathroom tissueother than that, a comfortable stay

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: good location, lots of restaurants, easy access to the beach

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We very much enjoyed our stay at 530 QP as it was close to the beach and was a one floor plan. Perfect for us as we are elderly. Our main complaint is being bumped from being able to have the condo for March of 2024. Since we had it for the month of March the last 2 years we thought we had first choice. A real disappointment !!! We have been customers with Suncastles for the last 6 years and do not feel that we were fairly treated.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Loved this condo! Clean, well appointed and quiet! There are 2 office spaces so I was able to work during the day. The condo is a very short stroll to the beach. I will definitely be seeking out this property again!! I wish I owned it !!

Rating Details: The property manager was very unhelpful. The vacation rental was somewhat dirty. I was very happy with the location. I was very dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: BEWARE!!!! When I walked into the bedroom at 530 Quail Point 2, there was a big roach on the blinds looking right at me. I called suncastle and left a message. I went to the kitchen to look for some bug spray and when I opened the cabinet another roach was there. I found some bug spray and sprayed the roach but it ran away. Apparently bengal roach spray doesn’t work. I called the suncastle number again but no one answered and no one called back. I turned the air down so it would be colder inside than out so the roaches would stay outside. I continued to call management to no avail. I woulcc so have left if I had the money but I am a single parent putting my child through college so money is tight right now. The place has a serious bug problem and suncastle management could care less. They avoided me like the plague. I sent videos of the roaches and no response. I called literally every hour. Finally Matt answered, by mistake I think, because he immediately said someone came in and he had to go. I continued talking telling him how bad my experience was and he excused it by saying sawgrass was built on a swamp. After threatening him with a bad review he softened up and said he would give me 50% reimbursement but he had to ask the owner first. I’m pretty sure that was a lie. I was born and grew up in sawgrass and never experienced anything close to what I experienced at 530 quail point 2. The least that suncastle I could’ve done was offered me another place to stay or give me some kind of compensation. Or at the very least have the place sprayed. I am now at home having to take time off work because I got sick from having to keep the air so low and sleeping with the lights on, or not sleeping at all. (My son had a roach crawl on his bed on night at 3 am, so I had trouble getting back to sleep after that. I have rented a lot of places in Sawgrass and have never experienced anything like this. I would never trust Sandcastle Properties again.