Close to airport, buffet breakfast so lots of choice, gym open 24/7, friendly helpful staff

Arrived after midnight which is common for this city and there was no mini bar or room service or dispensing machine, so could not eat and only a small bottle of water at room temperature in the room

Did not enjoy the breakfast

Breakfast

Close to airport

Was not picked up at airport, I had requested the hotel shuttle n got a reply my driver would display my name in the pick up area. I waited an hour then had to call the hotel to arrange. Breakfast only starts at 7 am and I had to check out before then so requested a take out breakfast ( that I had paid for) but no breakfast was prepared for my early departure!

Tout et A coté de l aéroport Depart.possibilité de manger jusque 22h.

Bruit incéssant la nuit. pas d insonorisation. pas de sèche cheveux.

Convenient for late night plane arrival. Beautiful entry pool and tropical gardens. presentation.

No food or drink to access on late plane arrival . Noises from bathroom and rooms above given our 1am arrival we need quiet and rest . Rather obvious disinfectant smell in corridor and room .

Close to airport We used during the day as we had a late flight Comfy bed Good Aircon Nice pool

When you turned the lights off in the bedroom, none of the power sockets worked No labelled vegan options

Convenient to airport and a nice pool. We didn't stay the night but booked a room so we had somewhere to hang out before a late flight.

The bed was nice and firm, the sheets appeared clean

Overall this hotel is in bad shape, we were so shocked after a day of travel from elsewhere in Indonesia. We came very close to just checking out so we didn't have to end our trip on such a bad note. However it felt too hard with the kids, so we made do, had a sleep, and spent the next day before our flight at Waterbom. The hallways have patches of ripped and rotting carpet and they smell of rotting beer and urinal cakes. There is paint chipping off the walls and patches of black mould visible. The elevators smell like a urinal, we ended up using the stairs where possible because of it. In the room, there is an odour coming from the bathroom, we kept the door shut. There was little ventilation. The towels were old, raggy and grey. The food is dire. DIRE. Do not pay for any food as part of your room package if at all possible. Get your food elsewhere. Or fast lol. A cocktail turned up in a scratched plastic wine glass, made with some horrendous pre-made cocktail syrup mix I would have considered using when I was 18 at Uni trying to save money. They even ruined a nasi goreng. My kids wouldn't eat the fries, that's almost all you need to know. The breakfast had a wide selection of sketchy food. We stuck to the fresh fruit and freshly cooked eggs. Even the pancakes are pre made or pre purchased, hard to tell which. Do not stay here! Stay at Novotel in the airport, we stayed there on our way in, perfectly good airport hotel.