great hotel but some of the staff have a face like they are stung by bees but that doesn’t take away from the other very nice and genuine staff members that acc helped wifi was absolutely horrible only really worked in your room could be better for the size of the hotel

wifi

Todo

La cola que se creó en el buffet para entrar a desayunar el domingo.

We love everything about it: 1) spacious parking FREE 2) outside pools FREE (heated water) 3) excellent breakfast and dinner if you order halfboard 4) Mundomar, Terra Mitica, Aqualand - FREE entrance And Terra Mitica is a stone‘s through away. 5) magnificent views of Benidorm FREE. 6) photos with posh cars in front of the main entrance FREE. C‘mon it‘s a great hotel. We love it

We left our kid‘s vest and it has never been found. The lost and found office could be better.

La limpieza

Era muy pequeño

Instalación

La carta de la cafetería es super reducida no tienes casi opciones al final terminamos comiendo fuera del hotel...intentamos una cena y pedimos pasta pero estaba muy mala sin sal la verdad tenia aspecto y sabor como comida de hospital, limpieza de habitación deja mucho q desear....las actividades para niños no está adaptada para todas las edades...tengo un hijo de 2 años y otro 6 años aparte en los dos días y medios jamás pudimos utilizar el kids club siempre cerrado fatal!

Vriendelijk personeel, ligging

El desayuno, la habitación, las vistas y el personal

Nada todo perfecto por poner un pero me hubiera gustado que estuviera abierto el Spa

Room

Service at the reception and restaurant

La habitación impecable,las instalaciones inmejorables,el personal de recepción como el resto de personal muy amables,el desayuno con todo muy variado y abundanteEstuvimos toda la familia adultos y niños y no hizo falta salir del hotel ya que contaba con la sorpresa de la fiesta de hallowen y los niños se lo pasaron genial.Y las actuaciones para mayores fueron muy entretenidas. El campo de golf es un puntazo también.Sin dudarlo lo recomiendo 100%y esperamos poder volver pronto.

No puedo decir nada al respecto

El hotel es increíble no tengo nada para quejarme.

Nada!

El hotel está bonito

Pagamos un suite y los sofás la tela pelada no nos arreglaron el teléfono no nos iba el wifi

Awesome

Fabulous pool, good entertainment for younger children. Access to all parks which was brilliant for my kids who were 15 & 16

Food was OK good selection but my kids only ate pizza

It was very luxourios the staff were very helpful and the hotel was beautiful and our room was very spacious

I didn't like the fact that there was only one bar open and it was very full and noisy because there was a padel competition on and there was a lot of people in the bar The hotel was in a good place for terra mitica but there wasn't any bars nearby and there wasn't any entertainment in the evenings

Absolutely everything. Amazing staff . Hotel room with spectacular view of Benidorm. Fantastic breakfast buffet.

Nothing to fault at all

The hotel is clean, staff friendly and the food was amazing. It was the first day for the animation staff, they were very good and made the children feel very welcome, bubbles, face painting, drawing.

Perfect for visiting Terra Mitica

We really enjoyed our stay, the view from the balcony is amazing, staff really friendly and helpfull and the hotel is really clean and modern

all

nothing all perfect

the size and how clean it was

the fact the theme parks shut earlier on in the year.

The food was so delicious. The cleanliness and the full accommodation were fantastic.

The Spa...in my opinion need some upgrade.

The hotel was absolutely huge and beautiful- it had Ferrari cars and other luxury cars at the front . The breakfast was lovely but for meat eaters mainly. the staff are semi lovely but seemed a bit ‘off’ on arrival. the location is €15 taxi away from Benidorm so please bare in mind there are NO shops around you can walk to or grab a bite ect

location, pools were closed, staff didn’t seem all that helpful in arrival, the bedding … sheets for duvets is not all that acceptable really.

lovley clean beautiful hotel 2 pools lots of outside space food was great good selection

walked into Benidorm 40 minutes but all down hill but we new this when we booked

exactly as described. except the theme park had closed although aqua park was open. Early August seems quite bizarre with temperatures. at 35c

without a private car it is very difficult to get. from the hotel, to other venues We live Spain so be aware you will taxi expenses.