Everything.

I would have liked 4 large towels instead of two per room. I asked for more but they kept giving me small hand towels Would be nice if coffee and tea urns was available all day by the pool if not too expensive Maybe a few more pool beds

De accomodatie was gied

Ik had 2 kamers geboekt met balcon Ik heb maar 1 met balcon gekregen. Ook hebben we 2 uit elkaar staande kamers gehad ipv naast elkaar

Struttura immersa nel verde, risaie e alberi. Spa e massaggi perfetti

Location was just fabulous. Wow, was I blown away as we drove in ,as I was not sure sure what to expect. We were surrounded by abundance of greenery, beautiful gardens, waterfalls, rice fields. The staff were amazing. their smiling faces made my day. They are so polite and respectful and caring. took so much care to show us to our room. Thank you to the friendly and kind receptionists who welcomed us with so much love:) The kitchen team were just as amazing. Sudiarsa, Ayu to name a few and to the manager and the rest of the team who always made us feel so welcome for breakfast and dinner and were always so attentive to our needs or special dietary requirements. The operations manager always checked if we were comfortable or had any feedback for them to note to improve on anything. Aah..the free shuttle service available twice a day to take us to the city centre was very useful. The drivers were so friendly and patient and shared some info on tourist attractions we can visit in Ubud. It was such a pleasure to walk in to an airconditioned clean room after a hot day out and get into a decent sized shower and bathroom with clean soft towels. The pool was sparkling and clean and we were treated to complimentary tea and coffee daily at 16h00 with a snack which was enjoyed around the pool area. The battered fried bananas were so delicious. Well done to the entire Royal Casa Ganesha team. This was home away form home. We will be back !

I shared with the ops manager that perhaps with the beautiful space the resort has, maybe some evening Balinese dance and musical items could be arranged . Otherwise I have no negatives about my stay at the Royal Casa Ganesha.

Everything

Nothing all perfect

Quiet resort

Location was perfect, nice pool, very friendly staff, free activities, snacks, nice menu

Bathroom extractor was very noisy, light from the wardrobe was not working well

The staff are absolutely incredible at this resort. They will go out of thier way to make you feel at home and comfortable. The rooms are comfortable and have decent amenities.

Honestly, just nit picking here but, the showers took an incredibly long time to heat up, I am talking like 15 mins to get to warm, 20 to hot. The room had some moldy spots on the roof, and the restaurant lacked a few choices from the menu making the selection quite small.