all the little extras - earplugs; sewing kit; toiletries; shower cap; bottled water, snacks-ie biscuits and crisps. also very clean. stand in manager Ruslan was very nice, thoughtful, helpful and went out of his way-over and above.

the bed, for me, was too soft!

The facilities-the fridge, microwave, kettle and the tea provision was really good. The ear buds also came handed due to noise from the road.

The noise from the road, maybe a good double glazed window will be good. The ear buds came handy but the noise could still be heard. Also the curtain wasn't blackout as I expected. So I had to use eyeshield. It would be good to try and make provision- good blackout curtains for night work professionals. Since they sleep during the day. However it was a good experience overall

Friendly host with great communication. Room was small but well equipped.

Had to wait in during the morning to pay. Not a huge problem but being able to pay through Booking would help.

The room was exceptionally clean, with a large comfy double bed and lots of extra amenities - there were even wine glasses and a bottle opener! It's also in a great location close to Reading town centre and Reading West station. Perfect room for a couple. (The only improvement I could suggest? Please add curtains as the blinds let in a lot of light!)

Superb room and VERY handy position for the festival weekend .. Couldn't fault anything at all. Thank you !!

Nothing at all..