Sauna shower

Clean and new

Great location…very comfortable room w the comfiest of beds, Sunday morning Bloody Mary’s at the rooftop bar…

Nothing

The bathrooms are expetional

Nothing.

Exceptionally comfortable beds (very much appreciated by someone who is a terrible sleeper). Very clean, spacious and well set out bathroom - shower being the highlight!! Loved it so much I booked myself in again for an upcoming date (next time will stay with my partner).

Nothing!

Amazing stafff, comfy beds

Rooftop restaurant. Food was mediocre.

Great hotel. Staff were very helpful and friendly. Would visit again

Nothing

Great location, great staff who were available and helpful at all times, love the rooftop bar and pool and, best of all, BiBo tapas/Spanish restaurant which was just great - we’ve just been to Valencia and had lots of lovely tapas but the tapas at BiBo was a cut above in its taste and innovation, pleasantly surprised as I’m not used to hotel restaurants being so on point so thank you very much for a wonderful and memorable stay.

Nothing

The rooms were very comfortable and stylish. The staff were very welcoming and helpful. My airline lost my luggage and the staff were so kind to me after it happened.

Nothing.

good location. nice interiors. good products in rooms.

I tried to check in at 3.45pm but was told my room wasn’t ready. check in was supposedly available from 3pm! I was told I would either have to wait 1 hour or be given a lower quality room. I had to get ready for the evening so I had to check in to lower quality room. I was charged the same price! in the room the shower is an open shower in bathroom. the water was literally all over the bathroom floor. I was paddling to get to and from sink, toilet. this was dangerous as was slippy and it also meant that water was then trailed into main bedroom area. everywhere was soaking wet. very disappointed given the cost of this hotel.

One of my favourite boutique hotels in London. Was allowed early checkin - so grateful

This time my room had a strong poop smell from the shower drain. It endured throughout my stay. They kindly gave my a free breakfast but were very vague about the issue. I like ‘say it like it is’!!! There is clearly a drainage issue and I’d like reassurance if there is going to be a next stay. ( I have stayed several times)

Stylish. Good Shoreditch location. Quiet room. Great gym. Good value for quality.

Patchy service. Working in hospitality is demanding but staff not always polite or helpful at reception or breakfast.

Decor and staff both excellent.

Breakfast service was very slow and food not great.

We stayed one night for our wedding anniversary and were treated to an upgrade on arrival (room 222 for our 2nd anniversary, maybe intentional?!) a bottle of bubbles and some chocolates, which we really appreciated. The bed was super comfy and we enjoyed the steam shower. The rooftop pool was great.

There wasn’t much, but our breakfast experience could have been improved. We were offered a lovely outside table near the pool but then had to go back inside to find someone to serve us as we had waited so long. The breakfast itself was good but thought it odd to have no brown sauce available for the full English (a very small issue!) That part of the roof terrace should probably be non smoking whilst people are eating out there (there are other areas) as a couple came out and sat down at the seat next to us for a smoke which wasn’t pleasant blowing over us whilst we were eating our breakfast. The waiter said nothing, just brought an ashtray.

Very comfortable queen beds, nice room, big bathroom. Lovely rooftop terrace with a swimming pool. Tasty food. The hotel provider as wine on the house in the room as it was our wedding night.

It didn’t feel like a 5 star hotel - I booked it as a treat for my wedding night. We had no hot water in the shower as the staff said the boiler broke - I understand that things like that happen sometimes however I never experienced it in a 5 star hotel. One of the lifts also wasn’t working so often we were waiting couple of minutes for a lift.

Great location

My girlfriend is a celiac so can’t have gluten free. There was absolutely no attempt to cater for her. The waiter simply said that you couldn’t guarantee no cross contamination and walked off.

Perfect 10

Style is great. Location is perfect and the overall vibe is exactly what you want from Shoreditch. Girls at the bar very really nice. Luca at reception always very helpful

Bed Rooftop Design Noise Location Bath

Staff could be friendlier There was no way top connect to the TV, very old school

Great staff, rooms and amenities. I'm not sure I could settle for less once I return to London again.