The host responded quickly and comprehensively to enquiries via the platform. The kitchen space was good - however, we did not end up using it. Included coffee machine, small fridge, cooktop, washing machine and dishwasher. The bed and sofa bed were comfortable. The room would suit a couple rather than a family (or any more than two people). Ground level - easy access. Great access to middle eastern restaurants in the area and close to trains and buses.

The room seemed to be a renovated garage at the bottom of an apartment block - it smelt of damp and there was black mould in the bathroom (which we expected in London). The kitchen floor was permanently wet with moisture coming up from under the floor, worse when we walked in the area. Would not want to stay inside too long. There is significant noise from the apartment upstairs from people walking and dragging furniture/suitcases across the floor - reduced sound proofing.

lovely place all up to date furniture,clean, all channels on the telly including sky sports, 100% recommend

shower could have more power

Very nice kitchen and bathroom and very modern equipment. Everything was available, oven, microwav etc etc.. It is located in a quiet street not far from the metro and the city. Great appartment to stay in London!

Exceptionally clean, comfortable and modern with a well equipped kitchen. Great communication with host, easy check in/out. Loved the little outdoor seating area.

The shower lacked pressure unless on cold setting.

Easy to get to, a short walk (or 2 bus stops) from Manor House station, near shops and supermarkets. There's a cute garden at the back, very lush green in the summer and cool shade against the heat. Check-in and communication was very easy and Bart was very helpful with all my queries and concerns.

It was very hot (but I have to disclaim that it was The hottest week in history in London and the host made efforts to put a big aircon)

Bart, our LondonFineStay contact, kept us well informed and was easily available by text, WhatsApp and email. He also was a great help in organising the necessary parking vouchers. Comfortable bed with soft pillows. Large TV had Virgin TiVo box and all channels were available including Sky Movies and Sport. WiFi was good.

The apartment was looking very tired and paintwork was grubby and in need of redecoration. Considering the cost was well over £200 per night and there was a £75 cleaning fee standards were quite low. Your Booking Confirmation sheet states "In response to Coronavirus (COVID-19) additional safety and sanitation measures are in effect at this property" but cleanliness was one thing we did not find:- Well established cobwebs in most corners of the rooms and windows with a large gathering of them between the radiator and wardrobe. Thick layer of dust and dead insects on horizontal surfaces such as on top of the long mirror by the breakfast table and on window ledges. Cutlery, crockery and glassware needed to be cleaned before use due to heavy water staining and food residue. one of the mugs was chipped and the base of two of the cooking pans were burnt. The bed sheet had several stains on it and the bathroom towels were well used with one of them being very tatty. Greasy smudges on the mirror also showed lack of cleaning. There was mould around the sealant at the base of the shower and the shower head leaked which reduced the flow. In the bathroom basin there was no working plug but this wasn't a major problem as there was a blockage somewhere so the sink took quite a while to empty! The only way to watch TV was from the bed as the TV was on the wall behind the sofa. Reading the reviews before booking we were hopeful for a well presented and clean apartment but if this is a London FineStay then I'm glad we didn't slum it. The pictures on the web site are a mishmash of the 2 or 3 apartments available and the outside views quite misleading as the apartment block in question is on the extreme left with the entrance door at street level. No pictures of the terrace space either and now we know why - a pokey dark corner with very uncomfortable chairs.

Location was excellent for us. Easy access to public transport and supermarkets, restaurants, parks. Clean towels, toiletries and excellent communication from the host. Plenty of on street parking. Fully fitted kitchen and well stocked with cooking utensils, crockery and cutlery

It was very hot - we were on the ground floor so couldn't keep the window open for ventilation when we weren't in. In common with a lot of flats in London, you can hear people walking around upstairs and it sounds loud even though they aren't doing anything in particular.

Excellent communications Kitchen was well equipped Flat had everything I needed Good location

Dishwasher didn't work and the shower needs TLC, but I let them know and they replied really promptly so I am pretty sure all that will be fixed now

There was only one thing that was quite important that didn’t happen…I didn’t receive the instructions for entering the property the day before which was promised…Instead of which, I had to get in touch with the host on the day of arrival which made things very stressful as we had a 7 hour drive to get there and would have liked this to be organised way more in advance….ie didn't want to be having to deal with that on the day of our journey

Good location for my purposes. Lovely studio good transport and amenities.

Nothing I can think of.

THE RESPONSE FROM MY PHONE CALL ON SUNDAY NIGHT AT 23.32o'c AND ALL FIX BY 24.00o'c

Good clean flat with everything needed in a good location for our needs.

TV did not work Key a bit tricky to use in lock but host responded immediately to advise about the correct technique

Perfect location for the purpose of our trip. Flat was easy to access clean warm and comfortable. Only minus was the balcony/ garden area this was a bit untidy but it was wet anyway. Managers were very easy to contact and very helpful.