DO NOT STAY! Let me just preface this review by saying that the host will most likely respond to this review and downplay our issues, but I assure you this was the worst experience I’ve had with any rental property. First, when we were checking in, I paid in the lobby. After paying we were being escorted up to our apartment from the host. She casually mentioned to us in the elevator on the way up, AFTER I paid, that there had been an electrical fire and the pool was closed for the foreseeable future. Would’ve been nice to know that before we paid! Later that night I smelt gas from the balcony, and then the building was swarmed with about 10 fire trucks. After questioning the firefighters, we found out there was a gas leak in one of the connected towers and they advised us to not go up. Host downplayed the problem and said it was safe, lol try being there with dozens of people scared to go back up to their apartments. Firefighters took 3 hours to fix it and came out from base of building with oxygen tanks. That night we went back up to the room and found tampon applicators behind the trash can in bathroom. Ew! We were hopeful until the second night the elevators broke down and we WALKED DOWN 32 flights of stairs. Firetrucks again, and the host said “the stairs still work!” Yeah not walking back up, no thank you. We didn’t even stay the 2nd night, booked hotels for the rest of the trip. Best thing the host did was send someone to clean the applicators, but that was it.

Great location and great property. I highly recommend!

Very clean, cozy and well located property. Great communication with management. Management made us feel welcome.

Perfect area to get anywhere downtown with lots of options for transportation. Parking was expensive but not compared to any other area in downtown Miami Shower was complicated to work - needs instructions on how to use due to multiple spa buttons, etc Everything was very clean and communication was wonderful

The location in Brickell was fantastic. Everything was very walkable. The check in process was good as well. We stayed 6 nights and wouldn’t stay in that particular unit again. There were no batteries in the remotes so we couldn’t watch TV. We were gone a lot, thankfully… or else would have had to find a way to get them. Bed wasn’t the most comfortable. Our biggest gripe was the shower. It was pretty high to get into which was a safety concern and the water never got hot the whole time we were there. Barely warm, which sucks for a shower after a long day of walking in the heat. I wouldn’t stay in the particular condo again but would find something else in the building or close by.

I really enjoyed my stay at the condo communication was over the top very clean condo outstanding location and we will be returning again soon

Had an amazing experience at this property , the space was beautiful and the view at night was breathtaking. Perfect for 2

I was very impressed with this place. It was tidy, comfortable, and so close to everything that I needed. The amenities are excellent and my host was great with communicating with me. I would definitely stay here again on my next trip to Miami.

I will be back

Great place amazing pool

Great views - very clean --- A must stay at kind of property.

As shown, except construction on elevator floors going on during the day

Not good! *check-in was atrocious. We checked in at 3pm since we could not check in sooner and arrived on-time. Maria was very condescending and made us feel like we were checking in to a doggy hostel for the day instead of an "iconic" residence luxury brand. There was zero assistance from the reception hosts or valet since we were not hotel guests. And they won’t hold your bags. *the elevators were not working due to construction, which we were told only at arrival. We were told we would be using service elevators during our entire stay. When we asked why they didn't let us know about the construction beforehand?" NO response. * the tower where the property is located is a separate entrance from the hotel and from the other nicer resident buildings. There is nothing luxuryabout this tower. One star level at best. We joked that a stay at a road motel would have been much nicer, but after paying 5 star prices , this was no joke. *Service elevators were a dangerous passthrough of corridors full of trash, kitchen dishes, and service carts and employees, we did not feel safe. *We had paid a hefty extra fee for "Cleaning services", but when we arrived into the room, we found another prior guest's amenity card (with her photo id and personal information) in the kitchen which was dated 10 days before our arrival. I did provide this information to Maria as feedback on the cleaning service and told her to make sure our cleaning fees went to good use. Her response was the same as the responses to the other feedback reviews on here -"thanks for letting us know" *hallway leading to the unit door were always full of junk and debris, cigarrete butts, and a trail of trash from the service elevators to the actual unit. *THe unit: the unit has a code lock. You are expected to provide the code to Maria. When i asked why she needed the code as that would not provide safety to the guests, she stated that she had a master code and could come in any time she wanted. Creepy! So we asked about the safe. We had read a prior review that the safe was not working so we asked her if the safe issue had been fixed. She assured us three times that it in fact was working. Well, IT STILL ISN'T. *the unit is bare and feels like a college dorm room, at best, furnished with diy-style furniture. There was no hotel feel to our stay. THE ONE POSITIVE: we did enjoy the pool/spa in the morning, the location, and the Mexican restaurant out back!

Safe never fixed, few hangars or drawers, poor shower, just not a first class effort.

Very nice, very clean, as shown in pictures. Large walk in closet with lots of hanger space. Easy check in, with effective instructions and guide provided for the property. ICON Brickell appears to be a higher end property. Extra towels, linens were provided. Higher end appliances. Super amenities available, including amazing pools, gym, yoga classes. Restaurants on location (expensive). Easy walk to grocery, restaurants, surprisingly good food trucks, shopping. Recommend they fix disposal, toaster and give instructions for espresso maker. I couldn't figure it out. Overall, we were very pleased.

Natalia was amazing from the moment I arrived, made me feel comfortable and welcome. Communication was excellent

Check in process was Smooth met with Maria and she went over everything. upon viewing the view I noticed there’s a big construction site across the street that sticks out during the day at night the view is amazing because it’s dark and the lights aluminate the city however I left out after checking in once returning I noticed there was hair in the tub old water stains around the tub with pubic hairs I didn’t have time for housekeeping to come by I had to go out and purchase cleaning supplies that I was not reimbursed for I even took pics. the next morning I noticed that the toilet had urine stains at the bottom, light switch had hair hanging from it went onto the balcony to get some air because I was disgusted noticed there were cigarette butts ashes and a big piece of broken glass reached out to property management they ended up coming to clean the restroom and balcony but there were no accommodations made for my inconvenience this was my birthday weekend and it was truly interrupted being that I had to meet housekeeping and the next day the property management apologized for the inconvenience that they causes the renter and that was it. They advertised a spa and pool which was closed due to construction that I wasn’t informed of not so great experience for my birthday

Great host made the process very easy and communicated very well

The property was nice and as described in the listing. My only complaint was that it was really small and that’s more of an observation. All in all the property and location was really nice, there is a lot to do within walking distance.

My husband and I stayed at this property for four nights (Thursday-Monday morning). Maria was excellent at check in, and was very efficient and thorough at getting us everything we needed to get settled into the apartment. Due to it being spring break time we were older than most people we saw here. The building is really nice, great security and nice views. The room was as pictured. We enjoyed this unit. The bed was hard, but after two nights we started sleeping better. There was some noise in the middle of the night Saturday night into Sunday (it sounded like shouting/fighting, but we didn’t call security or anything). It’s in a really good location to walk to a ton of restaurants and shops. The 15th floor pool was awesome, but hot tub was broken for the first few days of our stay. The waitresses at the pool work hard to get drink orders from everyone , though there were only two servers working and the pool deck is huge. We would use this company again. We really enjoyed our time at the Icon Brickell and would return in the future.

We had an overall good experience here! The location was perfect, overall very clean. The only thing that was not so great was the check in process. Our plane landed at 11, so we wanted to check in right at 3pm..since we had been waiting for hours already. 3pm being when you can start checking in. We texted the site manager well in advance and agreed to meet us at 3pm. We waited about a half hour, no one showed up. We texted her again and she arrived about 20 min after that. We just felt that it was unprofessional to have us wait almost an hour later than we agreed, given we made sure we were there at 3pm. We weren’t contacted about the manager running late nor when she would be there, until we contacted her ourselves again. Other than the way the check in process is handled, everything else was good. And the pool is very nice as well!

Be sure to give your property manager at least 30 minutes notice when you're on your way to the condo. They meet you at the condo and help you get checked in at the front desk. Once that person arrives, the check in process is seamless. The location of the condo is perfect...Walking distance to shopping, bars and restaurants, close to the freeway, right on the water. The condo was very clean and had everything we needed plus more...Kitchen supplies, coffee pot, plenty of towels, linens, toilet paper, paper towels, toiletries. We were very satisfied with our stay and would definitely consider this location again.

Amazing view everything was nice and clean !

This was perfect for my time in Miami

Good

This is a great spot for a solo traveler. There were a few glitches with internet etc but on site managers couldn’t have been more helpful.

The property is amazing. Everything was picture perfect and ended being much more than I expected. The space was roomy, full kitchen, walk-in closet, and bathroom. I enjoyed the complimentary water and wine. The view is great, on the 35th floor which faces to the West. As for what was lacking or issues was early on before I even booked in terms of parking my car. You are given two options on parking which I found this very accommodating to my needs. It was a little bit of an inconvenience for me having to pull cash out since that's the only way to pay for the parking, definitely not deal breaker. Thank you for allowing me to stay. Yes, I would highly recommend and would stay again without hesitation!

Very clean and well maintained. Craig and Laura were super helpful.

The place was beautiful. Convenient location. I definitely recommend staying here.

Beautiful condo in downtown Miami. It was in a great shape, clean and well decorated (just like the photos). Close to a lot of amenities in the downtown area. Prior to our stay, Silvia was very quick with responding and was helpful with all information we needed leading up to our stay. When we arrived, Laura was very kind and showed us the condo and was there if we needed anything throughout the week. Highly recommend this condo! If we choose to come back to Miami in the future, this condo will definitely be our #1 choice.

Very clean and inviting. Great view! Ray was super helpful with any questions we had. We will definitely be staying here again.

I absolutely loved my stay here! The unit was immaculate and the surrounding neighborhood had everything I needed. Nicole was very helpful and was just a call away if I needed anything. My next trip to Miami will definitely be spent here if available!