Não nos foi apresentado as instalações do hotel. Não nos levaram até o nosso quarto. Tivemos dificuldades em localiza-lo, pois estávamos de carro e as placas estavam fora da nossa visão.

Atendimento ótimo na recepção! Café da manhã razoável.

Não teve nada que não gostamos. Nossa sugestão seria modernizar o quarto/banheiro.

A estrutura do hotel é muito boa para famílias com crianças e animais de estimação. a equipe é atenciosa.

Ausência de rampas para acesso aos apartamentos, principalmente no segundo andar. Ausência de transporte público para esta região na madrugada.

Mattres good. Shower was good

Room not well maintained. Not clean. Bathroom sink was not good (too small and not properly fixed). shower place had a lot of mold.

Localização, atendimento e limpeza

Troca de quarto para um de categoria inferior com o mesmo preço

The facilities are spacious and nicely organized.

This might be a Florianópolis problem, but everything the room felt wet from the humidity. The breakfast selection was good, but the flavors were a bit bland.

Pleasant place, in the middle of nature and with practicality in its structure.

The chalet's kitchen could be better equipped and the facilities could be a little more comfortable.

Breakfast is well served, lots options. Very pleasant. The place is beautiful.

My room was not cleaned. I can assure that form the moment I entered, due to an impression that the floor was slippery. AS I could notice, it wasn't clean properly , they didn't wash up the bathroom for sure. Only thing they took care is linen, bed and towels. I have to ask for toilet paper more than once, since they didn't care about it. Very disappointed with all that lack of hygiene.