Não nos foi apresentado as instalações do hotel. Não nos levaram até o nosso quarto. Tivemos dificuldades em localiza-lo, pois estávamos de carro e as placas estavam fora da nossa visão.

Atendimento ótimo na recepção! Café da manhã razoável.

Não teve nada que não gostamos. Nossa sugestão seria modernizar o quarto/banheiro.

A estrutura do hotel é muito boa para famílias com crianças e animais de estimação. a equipe é atenciosa.

Ausência de rampas para acesso aos apartamentos, principalmente no segundo andar. Ausência de transporte público para esta região na madrugada.

Localização, atendimento e limpeza

Troca de quarto para um de categoria inferior com o mesmo preço

Mattres good. Shower was good

Room not well maintained. Not clean. Bathroom sink was not good (too small and not properly fixed). shower place had a lot of mold.

The facilities are spacious and nicely organized.

This might be a Florianópolis problem, but everything the room felt wet from the humidity. The breakfast selection was good, but the flavors were a bit bland.

Pleasant place, in the middle of nature and with practicality in its structure.

The chalet's kitchen could be better equipped and the facilities could be a little more comfortable.

Breakfast is well served, lots options. Very pleasant. The place is beautiful.

My room was not cleaned. I can assure that form the moment I entered, due to an impression that the floor was slippery. AS I could notice, it wasn't clean properly , they didn't wash up the bathroom for sure. Only thing they took care is linen, bed and towels. I have to ask for toilet paper more than once, since they didn't care about it. Very disappointed with all that lack of hygiene.