The size of the shower cabin was ridiculously small. With a bathroom with so much space it is difficult to understand how can the shower cabin be so tiny it hardly accommodates a medium sized person...

Upon check-in, they didn't inform us about the parking discount, even though they knew we were staying at the hotel.

Good location near Mitte station.

Preliminary note: 1 night in a superior double room with Elbe view on the 7th floor (my request for a quiet room at the end of the corridor and as far up as possible was granted, thanks for that). Arrival: Unproblematic, although it is easy to miss the entrance to the public parking garage, where the maritim's parking lot is also located (24 Euro per 24 hours). Check-in and beyond: Friendly and helpful hotel staff. Room: Very spacious and nicely furnished room with very large and comfortable double bed, with a large desk, nice lighting (and bright if desired), two comfortable chairs and an extra table, large bathroom, empty refrigerator (very good as you can cool your own things). Really very quiet room, could hear almost nothing from outside or inside. Location: Very close to the center / old town and located directly on the river Elbe. Very nice view of the river, the green areas along the river and some parts of the old town.

There was not really anything disturbing. But even in every very good hotel there are little things that can be improved ;) a) The WLAN login is old-fashioned and unreliable. You have to log in with your name and room number. This did not work for me (I entered everything as on the invoice). At the reception this error seemed to be known and often occur. The employee explained to me another access route via another network. After that it worked. b) Sometimes the two main elevators are indeed occupied or blocked for a short time (cleaning, repair, etc.). It is generally encouraged to walk sometimes, but from the 7th floor there is apparently no normal staircase for this (at least this is stated in the information leaflet). However, this is not really an annoying problem.

Nice hotel

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Breakfast was super - busy, but lots of choice that they continued to keep full. Hotel overall was very nice - room good/clean - location good - reasonable priced parking nearby.

Nothing

The room condition was good and the cleanness was good too.

We wanted to drink hot water but I couldn't find pot.

All good on high level

A bottle of water for 9 EUR is too expensive Fitnees center very basic

Excellent - Great wellness, breakfast, service. Nice room.

Gluten free breakfast was announced in advance, the hotel assured me in the communication before arrival that they have Gluten free pastries available every day. After asking at breakfast where I could find gluten free pastries, the staff was surprised that they didn't know about it and that I should have reported it in advance. After half an hour we were given soggy bread that had been thawed in foil, BUT the staff were friendly and tried to accommodate. However, that was a small thing, and we will definitely be happy to return.

The room was prepared with multiple baby-related items without the need to request it (bed, changing pad, penguin wash cloth, diaper bin, chocolates (-; ). Room service and restaurant staff accommodated our additional baby-related requests (e.g. hot milk) kindly and with humor. The breakfast was very good and worth the money.

View of the Elbe from our room, the decor and fittings of the premises. The staff, especially the barman from Poland (Matu?) were very friendly, welcoming and efficient.

Nothing.

Larger and cleaner rooms than expected, beautifully open foyer, affordable room rates, easy 10-minute walk to old town, available garage parking for 24 euros/night.

Shower water not a consistent temperature, changed temperatures every 5 seconds

generous sized room, especially for Europe

limited dining options, especially lunch

nice breakfast

parking too expensive

very clean , lots of facilities Great pool , 2 Shauna’s stream room . best breakfast you could ask for, rooms Lovey and very comfortable. tram station just around the block or 10 min walk to old town ..

noting at all

Clean, calm, good location. Amazing breakfast, it is worth its price.

Expensive parking (24€/day, while 300m next to it 6€/day). Very small swimming pool and fitness zone has only four aerobic machines and that is all. Instead of double bed two single beds close to each other, not holding together.

location, facilities are nice and modern.

a little old school German service.

Travelling a lot but this was the best experience in a long time! All perfect - staff, facility, services, breakfast, you name it...

All top notch, nothing disappointing. Well done!!

Wonderful rooms, very large and comfortable. Great location.

Swimming pool was rather cold for a December weather.

location, clean, spacious room

I thought it was a bit expensive