very friendly employees and hospitality is great! the hotel is perfectly and literally in the center of Zante city. they also offer a tourist guide and services at the hotel. breakfast fast delicious and a lot of varities.

hotel could be a little bit renovated especially the bathrooms. it‘s not bad, but also not the latest anymore. walls are very thin, can probably hear every neighbour through it, especially the door open and closing.

great value for money.

we base our reviews on the cost we pay. we could comment the balcony / W/C being pretty small, however, it was more than adequate for us.

Good breakfast

Very, very bad hotel, very bad soundproofing and attitude. On the second day of check-in, a local youth football team, aged between 9 and 11, stayed in the hotel without a guardian. They were still making noise at 11pm. After receiving the response from the front desk, the hotel did not show any apology and said that noise would inevitably exist in the hotel, without any attitude to solve the problem. For those who want a quiet holiday atmosphere, please don't choose this hotel.

The room was small but cozy. Staff are very nice and helpful. The breakfast is nice and Great location.

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The staff were lovely and it was central to Zakynthos.

The gym and spa facilities were non functional. Hot tub wasn't working at all. The pool was small and only 3 sun loungers. It wasn't open every day of our stay either. room wasn't very big and the bed was very uncomfortable. We are vegan and there were hardly any options for us at breakfast.

It is located at the Zante town, near the city center.

1. The wifi is not stable. It should be reconnected every half hour. 2. At the first day, fleas are found on the bed which makes me feel quite itching. At the second day, cockroaches are found on the wall of the room when waking up. 3. The towels are very dirty and old. 4. The interior are very shabby and dirty, especially the bathroom, shower, water kettle and mattress.

Very good position. breakfast not as expected, personal very kind and very helpful. I will definitely return to Diana Hotel, but I will ask for a bigger bathroom, no breakfast.

What I didn't like was breakfast and the tiny bathroom. For other reasons I strongly recommend Diana Hotel because of the central location, because of the personal wich was very kind, and rooms very clean. Congratulations Hotel Diana!!

great friendly and helpful staff, good location, clean

the building is very noisy , you can hear other room doors opening at all hours through the night . not acoustic doors . we could hear the other guest snoring through the wall .

Excellent location and friendly staff. Good choice for breakfast.

Hotel is definitely no more than 2 star. Very dated and in desperate need of modernisation. Room was very small and not soundproofed very well.

Can’t beat the location!

Average breakfast. Rooms need sound proofing. You could hear everyone’s conversations and the doors need to be shut closed so every time someone entered or left their room you could hear the bang. Thankfully we were not near the lifts. Hotel needs some updating.

Breakfast was extensive, lots of options and very tasty food.

My room was quite loud, could hear people walking past and conversations in the stairwell.

English breakfast with a huge variety of choice Structure located totally in the center of the town! :D Employees very kind and helpful Big rooms

Breakfast (sweet) too basic with limited choice One and too slow elevator - Bad stairs structure (path to the first and next floors not easy to find) Travel consultant not trustworthy (we were lucky for the women at the reception that helped us a lot to avoid money loss)

Central location. Staff was helpful. Variety for breakfast. Breakfast lady/cleaner was the best!

The bed was the most uncomfortable bed I have ever slept on. First day the smell of the bathroom was so bad and we told the staff. They told us it's because of having lots of tourists visiting the island and the sewage system couldn't take it. We then walked in the room which smelled like someone sprayed the bathroom with a horrible perfume. A few days later it got better not sure if we just got used to it. Also everything in the bathroom was rusted.

Everything, the pool, the varied rich breakfast, the staff, the room, the balcony overlooking st marco sq, i highly recommend diana hotel,

No complaints.

Perfect location, the room equipped with all the necessary amenities. very good breakfast.

location, staff

very noisy, old rooms, tiny, uncomfortable dark bathroom

Sentral to other facilities, such as shopping and dining areas. Close to the harbor and taxi station. The towels at Diana hotel were soft. The womens bathroom through the lobby was very attractive. The kitchen and cleaning staff was very polite, as well as the receptionists and the rooftop bartenders. We got painkillers (ibuprofen or something like it) from the receptionists due to a headache - which was very much appreciated.

The beds were uncomfortable and hard. The aircondition gave us a cough and a runny nose. The property was not clean, neither was our hotel room in itself. The furniture was very dusty and the table lamp’s light flickered so much we had to unplug it, due to safety concerns (flammable object). The facilities were all over very disappointing. The “wellness room” did not have air condition - which made working out or being in the jacuzzi unbearable. The workout equipment was problematic and rusty. The “multi-use” lat pull down machine had a missing pin, which made the equipment useless. There were also no dumbbells as advertised in the photos. This was one of our biggest disappointments as an active couple. We ended up signing a gym membership at ICON gym (20 min walk from Diana hotel) for the rest of our stay. A few of the so called “facilities” Diana advertised for was a “Flat-screen TV”. It was an old LG 19” computer screen, which only had Greek channels, not even with subtitles. As a gluten intolerant person, there was no gluten-free alternatives at breakfast. Some of the staff had bad English skills, which makes communication unnecessarily stressful. However, this is not a complaint - but you would expect more from a tourist dominant business.

location

foul sewage smell from the bathrooms (I changed rooms) still same problem.

The few

Nothing

rooftop pool friendly, helpful staff! location was great.

bathroom and tub were dated. the tub was a weird shape and hard to shower in. the shower height adjuster was broken and would not stay in a higher position. this, with the weird two level tub made showering difficult.

Pool upstairs was amazing for cooling down, balcony had great views across the square too, robes, towels were great too!

Only concern, is that we were tripping on the step into the bathroom, maybe a bright strip going across? I'm not sure, but other than that, great!