Beautiful premises.. full of treasures (we discovered the chapel only upon checking out)

… the garden is a little parched by water regulations.

great decorations ,antiques and very interesting garden

it had the overall feeling of neglect, what had once been well looked after was now ignored. The garden was overgrown ,the garden bar was capable of being fantastic was filthy. Our room was a premium garden room and the sheets were damp , mosquitoes everywhere as the garden contained at least four pools. Hardly any staff visible and a low level of active service. Apparently the owner was living in Switzerland……..

Lovely quiet location with birds singing in the morning . Great character

Mosquitos were a little rough

In a nice and quiet place, easy to get to the country side. very good breakfast.

lovely place in every regard. room, breakfast area, the main house, garden, pool area and park are all very beautiful. breakfast buffet is great, staff is very friendly. and location is great (if you travel by car)

not a thing

Room was very nice and relaxing

Perfect gem of a find. Oozes character and charm. It is just outside Arles, so a drive into town for dinner. We got lots of excellent recommendations of where to go. We just loved the Mas, full to the brim with wonders and curios. Tennis court and pool. We went to the bird park, awesome. Dont miss that but go in trousers. Mossies are serious.

The uniqueness of the property and the gardens, the great European breakfast and the central location to tour the region.

A little hard to locate at first as it is off the beaten path.

When we travel abroad, we don't waste time in the hotel. But this time we really enjoyed spending time in the hotel and its beautiful gardens.

Such a beautiful property, the price was good and the staff were friendly and the breakfast was delicious. I also loved their dogs :)

The mosquitos!

Very big garden with a big variety of plants but not totally well kept. it would need more “cleaning up” in certain parts of it. The pool was fine.

Visitors should be aware that the property is isolated from everything. The only possible meal is breakfast which means that one has to take the car to get lunch and dinner. If one is looking for a place to relax, it’s fine but not comfortable from the meals standpoint.

Great Pool, nice and complete breakfast. Very quiet place, surrounded by nature with friendly staff.

the atmosphere

location

Lovely hotel with a great pool. Really lovely gardens that you can sit out and dine in. The staff were very friendly. Location wise this hotel is just a 10 minute drive from Arles which was handy.

There is no bar or restaurant which we overlooked when booking. Breakfast is available but other than that make sure you bring anything you need. This wouldn't put us off staying again, we will just be more prepared next time.

it was big and the gardens were great

it was dirty and rundown

it’s very unique

Our first stay was amazing. It was so good we book to come back a few weeks later. I thought I had booked the same room (I made an error as they have different levels of quadruple rooms that I was not aware of). The lower level rooms are unimpressive and we are really disappointed that we returned. What’s more I am disappointed that no one thought to tell me when it was clear in the booking that I was trying to book the same room. Even if only to mange the expectations of our arrival.

Customer service.

A UNIQUE EXPERIENCE OF TRANQUILITY CALM IN BEAUTIFUL SURROUNDINGS SUPERB LARGE SWIMMING POOL VERY GOOD BREAKFAST

THE LACK OF ANY SERVICE AFTER BREAKFAST THERE IS NO RESTAURANT OR BAR AND ONE HAD TO GO SHOPPING FOR WATER ETC.

It is a charming place to stay we enjoyed the quirky decorations and the lovely garden and pool

The room smelt a bit damp and fusty

Breakfast was nice in a leafy setting

This hotel is unsafe and in fact dangerous. In the middle of the night a HUGE heavy mirror fell off the wall and crashed to the floor, it missed our sleeping son by inches, it was a terrifying experience. On examination the mirror had been fixed to the wall with a couple of flimsy inadequate hooks. We were really shaken and it was impossible to sleep after that. The hotel manager was unapologetic and argumentative. Horrific experience and awful place to stay.

Pool was lovely - the pool surroundings were basic and in some disrepair - as was the pre pool shower - but the actual pool was very nice

Access to the room was treacherous - up a rickety ladder (cannot be described as a staircase) which was rotten in parts Bathroom was not 4 star - small shower head - disabled stool in shower (although no one with mobility issues could have made it up to that room!) - shower curtain dirty and ineffective, flooded bathroom. Not enough towels Room was full of furniture and lamps - but they were a mix and match and did not form part of an interior design theme - and were very dusty - lots of creepy crawlies in room as a result - room smelt fusty No kettle in room, no tea or coffee making facilities No water - had to ask for a bottle of water - in heatwave and was charged €4 - did not brave breakfast! Terrace outside room was dusty and uninhabitable Generally the rooms and gardens were not well maintained throughout - it wasn't like some bits were well looked after and some were less so - It was all very unloved, the hotel has not been invested in for some time - both in effort or money