more than 24 hours out on a weekday I tried to cancel the second day of my booking and they refused

Parking,staff

Breakfast,wi-fi

Nice hotel, good value for money

Nothing, everything was ok

very friendly and welcoming staff.

bed and pillows were extremely hard and uncomfortable.

very clean and breakfast was good

a little far from everything but an excellent restaurant was some meters away

Ashtrays in the room next to the beds, disgusting. I did not even know you could filter on smoking rooms on Booking as the last time I've been in a hotel where you could smoke is at least 15 years ago. It is 2022 and this should not happen anymore.

Hotel is good. Close to the beach. Staff was friendly and always try to help us with ours tasks. Breakfast was tasty especially croissants. Also there were the warm sea and the clean beach

The problem wasn`t in the hotel but in Napoli at all. First: public transport. If you haven`t car it is hard to get to the hotel. We took a train to the Licola station (4.5km from the hotel) and then caught the car on the road. And it was really the best way to get there, There were buses but nobody could explain us its schedule, where was stops or where we could buy tickets. Including staff)) Second: Near hotel isn`t any place to walk. Really: no footway! The only way you could walk: to the beach and back))) Besides a few cafes there weren't other places to go on foot. May be there were something further from the hotel, but as i said - there weren`t footways to walk there, and we hadn`t car to ride there)) Third: Only a few persons we communicated with knew english including staff of the hotel))) Italians are very kind and everytime wanted to help us. But they couldn`t because couldn`t speak english... Fourth: Garbage. Napoli is really littered city. This fact upset us. Napoli has beautiful architecture. The beautiful architecture and garbage everywhere... The good new: the beach near the hotel is clean.

very easy

nothing