Restaurant: Essen war sehr lecker. Buffet: Klein aber Fein

Ist etwas abgelegen vom Ortszentrum, aber direkt neben dem Hochalm Lift (nur Winter Betrieb) Im Restaurant war der Boden im Bereich des Buffets während unseres gesamten Aufenthaltes ziemlich klebrig und schmierig.

die Lage ist sehr gut. der italienische Kellner und Barkeeper war super freundlich und hoch motiviert. immer bestrebt es allen recht zu machen.

das Bad war ziemlich klein. das Waschbecken viel zu groß für das kleine Bad! die Dame an der Rezeption konnte kaum deutsch und ich hatte das Gefühl, dass sie uns auch gar nicht verstehen wollte. die Angestellten konnten teilweise gar kein deutsch und hatten auch nicht wirklich Lust.

Great food, nice ski in/ski out facility. We had a big 2-br apartment with great views and directly at the slope.

For the money paid - the value was low. The check in experience was poor, nobody helped us with the luggage (staff watched us schlepping it up) and the lady at the front desk spoke German only poorly. The apartment was cold and the repair/adjustment to fix the problem took almost an entire day. Couldn't they heat/check the apartment sooner? Most of the staff is friendly and helpful, but they seem to be untrained and not a cohesive team yet. None of them is Austrian, and their German was quite limited. This seems to be a common problem in the ski area. The location was great for skiing, the slopes are right next to it. But you are stuck in the resort if you don't want to take a car or the hotel shuttle; it's quite far from the center of town. Buying lift tickets at the hotel is a nice service, but our first day's ski ticket was dated wrongly and we were not told initially that we could return the old passes to redeem the deposit (recycling) fee (miss of the same untrained front desk staff). The bar is so so, the cocktails lack sophistication and don't meet international standards. The selection of liquor is very small (they only had Jim Beam to make an Old Fashioned), yet the price level is very high compared to the rest of the bars in the village.

The staff were really nice and helpful, the view from our balcony was fantastic och the Joker Card with free access to ski lifts (when hiking in summer) was excellent! The breakfast as well as the included dinners were great.

Great hotel and conditions, location superb for sking!

no jacuzzi or no small swiming pool

Fantastic location Great view

My sister's initial room, despite mountain view booked, had a view of the fire escape and car park. Hotel sorted it. Bad info from booking.com. Also website charged us twice for the same room. Customer service has been awful/useless. Will not use this site again unless sorted pronto but no sign of that!

Good service, nice food and wine list. Staff were friendly. Ski in and out.

Local Taxis were expensive.

dinner and breakfast were excellent. Location next to the gondola was ideal. Really enjoyed the wrap-around windows and luxury bathroom!

nothing