I don’t know

they had no rooms when I arrived because they are having a remodel so they said we were going to stay at another place that would honor our reservation price but the other place charged us more and gave us two rooms instead of a family suite like we reserved

location and staff is really helpful

everything

Location was convenient for us

It is hard to know where to start with the faults of this hotel. Perhaps the quality of sleep, the rooftop bar blasts music that echoes down the open channel of floors below, where everyone rooms circulates. So you can never have an early night, which is really bad when you have multiple 6am starts to your day limiting you to a best case scenario of 6 hours sleep. But that's only if one person in the whole hotel is not loud. Usually you are only subject to disruption of other guests sharing your corridor but here you are subjected to the disturbance of all guests. Especially those who ring the reception desk phone as this echoes through the hotel like an alarm at all hours of the day and night. The breakfast staff will wake up by 7am, switching on the televisions to echo through the entire hotel, along with food trolleys and the slow increase of other guests having breakfast. We had 4 nights here, with breakfast but after the first breakfast, we never went back. Waste of money, minimal choices, poor taste and the waitors expressed their interest in a tip. People and staff park in the lay-by just off of the main road, so when you arrive by taxi you have to survive the traffic. The bed was broken, I could keep going on but just try the Riu round the corner instead! They couldn't even get the complimentary coffee right in the rooms.

Nice spacious rooms. Nice design. Comfy beds

Noisy on Friday and Saturday night. Breakfast exclusively Mexican without explanatory labels , not easy for a foreigner.

Very nice and comfortable hotel. Food was also good.

We requested a band aid and we were informed that the first aid kit was out of band aids 😰