It was absolutely clean and beautiful. It has everything for cooking with good price.

The time of having the hous was short. 17-9 is very short time for staying. Normally should be 14-12

The location and space was great. Having A/C was such a bonus! Plenty of space, beds were comfortable, space was clean. Check in process was easy once we found the correct lock boxes. I was a little nervous of the property after reading Google reviews, but our time and stay was great with no issues.

Perfect little breakfast

The flat is really close from europapark main entrance and in a calm residential area. A car park is assigned to you which makes your life easier and the staff is really helpfull.

The flat does not have a freezer. I'm travelling with a disable child who has his own food which need to be kept cool when we are outside. The freezer would have help me to get some ice block during the day.

Our apartment seemed to share the Wi-Fi where as the others had their own. One of the beds didn’t have a duvet only a brown blanket. There was no toaster in the room, or even in the breakfast room. There was also no room to sit down only a small sofa against the wall for one person.

The location was great.

It would have been nice to provide shampoo/conditioner and soap for the shower. Also, you have to sweep it out or you will be charged.

Clean and nice place. Very helpfull and feiendly host!

everything, there was nothing disappointing . It exceeded our expectations

Simple but clean and in good location. Parking spot

Deposit payment by bank transfer

The room was not like it was in the photos. The shutters to the terrace didn't close so it was hard to sleep with the sunlight outside. We complained via email but received no response. The aircon was extremely noisy meaning we had to sleep with windows open and hot air coming in (in the middle of a heatwave). In addition, we were kept awake by the neighbours and their noisy aircon. The "mattress" in the baby cot was in terrible condition and the beds were uncomfortable. There was a lack of basic equipment in the kitchen. There was no space to socialise in as a family. It felt like a cheap motel, yet it cost just over 300 euros (including the cleaning fee and local tax) for just two nights. I also found it unreasonable that we could only get access to the room at 5pm and yet had to check out early. We decided to cut our stay short and come home a day early!

Only one bathroom & no clothes washing machine no iron

Easy check-in. Apartment was very clean and the location good.

Beds were hard and on the ground floor, it was loud. People sat outside our room talking on the terrace until 2230 while the kids tried to sleep.

It was really clean and the garden was nice.

The pillows were really uncomfortable

The house was beautiful

Everything was perfect

The apartment was exceptional in the middle between the Europa-Park and Rulantica. You can walk to both Parks but a car is recommended because is at least 15' minutes walking distance to both of them. The check-in time is 17:00-21:00 and the check out is 9:00-10:00 so you have to organize well your arrival and departure. You have to check your booking messages because you will receive information with all the instructions you need to find the check-in boxes (having the keys inside) and your parking. Please pay attention because the majority of the check-in boxes are located in the reception office, which is in a different location than the apartments (very close though). The apartments are very clean and comfortable and can easily accommodate big families even for long stays. The staff was very helpful and polite and overall is a very good value for money!

luxury apartment

The electric cooker was difficult. please can you upload YouTube Videos for cooker and briefkasten Schlüssel ?? That would be nice.