Dinner was very nice and reasonably priced.

Cleanliness, very ordinary. Dripping taps in shower and hand basin. Could not be turned off completely at any time.

The staff are so helpful

Nothing

Location

Bed

close to dinner and drinks good customer service at pub

dirty floors need revamp badly especially bathroon toilet

I like the restaurant, and room service

There was no water one morning next morning no hot water imagine winter time in the Isa having a cold shower at 7am in the morning guest weren't informed of the shower situation. Rooms were not cleaned properly the guest before soap was in the shower along with what looked like snot in the shower cubical. Coffee cups still had coffee in them the kettle was mouldy and black inside. Fridge wasn't cleaned out from previous guest nor was the microwave and Not to mention the toilet didn't flush properly either and the smell of the bathroom was rank like sewerage. Noise Level from other staff members who lodge there at the motel was terrible no respect for travellers who are tired who just want to sleep. They party and play music loud til late Not to mention a dog in one of the rooms barking at every guest who was booked in there near the room it says no pets allowed but I suppose if your a staff member staying in the motel rooms your allowed pets living in your room. I would never stay there again id rather sleep in my swag out bush. Who ever is on maid cleaning duties need to do there job properly No wifi didn't work apparently No smart tv Management need to know of this review

Room size was very good. Bed was comfortable. Bistro meal was OK

Reception was disappointing. Not staffed, hard to find someone. First room toilet kept running. Shifted to another room. This room had no remote for TV. Could not supply, had to use TV manually. No power points by bed for sleep machine. Had to go to bistro to borrow extension cord. Microwave tripped power and lights due to faulty cord. Took time to locate duty manager and sort out. Final morning no water, burst pipe somewhere.

meal in the dining area

no room service if any was not offered to me, noisy, bed quilt was not laundered,

I was very disappointed. There was nothing to like.

When I checked in, the staff gave me a key to the room. The room wasn't made up. They made the room while I waited until 8:30 at night. I went into the room to find that the bed had been made with dirty sheets, there was poo on the toilet seat and there was a half used bar of soap in the shower. They didn't inform me that the hot water system was broken, so I had a cold shower. Reception couldn't be contacted. To top it off, there was a plastic bag covering the smoke alarm, I assume because the last guest was smoking in the room.