The location was excellent - near lots of high quality restaurants and with direct access to a very nice beach. All of the staff were really very friendly and helpful. Anything you asked them for was looked after efficiently and without any hesitation. The breakfast was a high quality continental breakfast - not the huge range of cheap options you get in some hotels but a good selection of fresh and high quality salads, fruit, breads and pastries. The coffee and hot chocolate was very good too.

Personally I prefer an outdoor pool to an indoor pool but that isn't a reflection on the hotel. I also like a lounge area for sitting back - this hotel has a nice bar/cafe but not what you might call a lounge, just a personal preference. b

Friendly staff everywhere in the hotel. Comfortable beds. Nice breakfast.

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The personnel’s kindness and attitude. Awesome

terrace with jacuzzi

extra fee to use the spa and a need to reserve a time to use it parking garage is not at the hotel sauna was not working

Very nice and clean room with comfortable bed. Breakfast was extraordinary.

The breakfast is still really good!

Since our last visit in 2019 the hotel got a lot more expansive and lost services! The formerly included wellness-section is now excluded! The bathroom, especially the shower, is Altran run down und the drain flows slowly and is very smelly! Also the Hotel is suddenly dog-friendly! Basically i wouldn‘t have a problem with that, but having a pair of dog owners in the neighbour room, whom lock their dog in the room when going for dinner and the dog is howling all evening, is not that great!

The hotel is very nice. I liked everything very much. The breakfast was good. Many hotels offer a private beach. but in this hotel the beach with free sunbeds is very close. The cleaning is of a very high standard.

The internet barely worked. The signal strength was high, but the speed and stability were very poor. I didn't even have to think about Skype - even the booking page took 10 minutes to open. Also, the cell phone did not work constantly in the room - the signal was very weak. Probably a problem with the internet due to the large number of people in the city. There were really a lot of people, but when checking into a VIP hotel at a cost of 2000 euros per week, to have problems with cellular communication and the Internet, in my opinion, is unacceptable. Next time I will choose another city or country.

Wonderful friendly helpful staff, super clean, majestic breakfast. Sun beds are reserved at the beach, but do not miss the rooftop jacuzzi!!!!

I'll start with what was good. So the place and the hotel itself are near to perfect. It is close to the center and beach, so you have everything next to you. The staff was always smiling and helpful. Only thing that we did not like that much was that, the lady who gave us breakfast every morning was not speaking english, even tho there was a lady, that was speaking in our native language (czech), or others that spoke english and she refused (many times) to let them give us breakfast so we had to point fingers on this or that... Other than that was everything super! From bottom (beautiful wellness) to the top (whirlpool on ther roof). Everything seemed new and when ladies tidy our room, it was perfect! So for the staff and hotel as a service would we give 5 stars, but...

What we disliked was the fact, that it was my father, who was supposed to go on vacation (He used Borin hotels several times), he with his lady and little daughter. He did not want to go with 6 yrs. old child, to risk that they could go to quarantine (all covid things, that could affect them) in the hotel with so little girl, so he asked the hotel to give the money back, or better - to let him go next year - so the hotel could keep the money paid and let him go next year. Hotel refused everything and said, that there is no reason for them not to go. I see that as a really bad behavior, that should not happened. But it did, so we did really enjoy the vacation, but the hotel lost a very pleased customer, that will not come ever again. I hope every other customer will enjoy their stay as we did, but manager of the hotel should think about this approach, so they don't lose other cutomers as they lost my father.