Das Hotel hat uns sehr gut gefallen. Besonders die schön gestaltete Anlage mit der vielfältigen Bepflanzung und stilvollen Einrichtung. Das Personal war aufmerksam und immer freundlich. Der private Pool und der Zugang zum Fluss bieten sehr viel Privatsphäre, absolute Ruhe und Entspannung.

el servicio es excepcional. Todo para que la estancia sea lo más placentera posible. Las villas con pisicina privada son de auténtico lujo La comida y bebida son buenísimos

solo dos cosas, de mi villa (la 30): 1. el WC estaba demasiado alto. A penas se llega de puntillas, por lo que no es buena postura para hacer "del número 2" 2. las plantas al sur de la piscina privada son demaisado altas y tapan todo el sol sobre la misma en diciembre, por lo que no se puede estar en el agua y que te de el sol a la vez

Cest un paradi artifiel telement bien pense quil en devient naturel. Tout est pense pour votre bien etre et votre quietude. Bravo.

Larrivee dans une zone en friche industrielle , le bruit de la tondeuse du golf, et des travaux alentours.

Staff service and location

Outdoor music on ground floor bar / pool area (cheesy and takes away from fantastic atmosphere)

Voor mij was het zwembad het absolute hoogtepunt van mijn verblijf. Het zwembad was ook goed onderhouden, dus ik heb er echt van genoten. Kortom, het zwembad maakte mijn verblijf echt onvergetelijk

Les différentes piscines La piscine privée avec accès sur la rivière LA RIVIÈRE !!! c’est magnifique et exceptionnel, le cadre est sublime Le petit déjeuner Le SPA Les différentes activités proposées La tranquillité

Rien à redire tout était parfait

perfect Hotel, staff, service were excellent, rooms are fantastic as is the overall experience. I would fully recommnd a visit to the Royal River Hotel - we will be back

nothing to dislike

They were able to fulfill our demands, even the last-minute ones. Excellent service! They offered us more cava on our father's birthday celebration and gave us a complimentary chocolate cake as well.

Nothing much, overall great experience!

We loved everything. We enjoyed everything. Classy but relaxed. An oasis of tranquility, aesthetics and luxury. Wonderful breakfast. Especially on Sundays. With the sounds of violin. A divine experience. Good restaurants. And the river! All in all, a place to remember. A place you want to go back to.

We loved everything 🙏

An absolutely dreamy experience at the Royal River. Our first time booking a luxury hotel and it was wonderful to have our own private pool, and large living area which was lovely and private. Beautifully designed throughout, so many details had been thought about. And we loved all the plants! Breakfast fantastic, the themed Asian night was the best food we experienced at dinner. The lunch food at the main swimming pool were delicious and fresh. A particular favourite was the poké bowl. Walking distance to La Caleta the local town, with some good food options which we did 3 times whilst there. We ventured south along the coastline walk which was nice and highlighted the touristic area. We doing take advantage of the more rugged walk north. We did go on the 3 hour shared Blue Jack sailboat trip organised through the hotel which was great. We were lucky enough to see pilot whales a couple of metres from the boat and we swam in a local bay. The spa staff were also very kind when I had my massage and applied some aloe vera when I had some sunburn! We slept amazingly!! Bed incredibly comfy. We also spent some time in the shared pool areas which were great too and the staff were attentive.

Perhaps it's the nature of the place, but the majority was a very formal experience. We enjoyed interactions with staff members who were themselves aswell as being very professional. In particular Christian and Marina. The Top restaurant, a beautiful setting, and service brilliant, however, the portion sizes were huge and all the food was rich. We understand the requirement to be luxurious, however the food was so rich the portion sizes don't need to be so large. This may just be personal preference of course.

The beds were so comfy! The breakfast was really nice, soon as you arrived they greeted you with drinks and a tour.

At breakfast when we arrived no one spoke to us or told us how breakfast was so we had to wait to see what other people were doing to know it was self serve

Charming Villa with spacious rooms and beautiful terrace with private pool. Swimming in the river surrounded by the tropical plants is an authentic experience. It feels like heaven. The comfortable bed is perfect for recovering energies. We had dinner a few times in the Hotel and every time the food was fantastic. We enjoyed it very much. Breakfast was rich and good quality. It would have been nice to have a menu because we didn't know what is possible to order from the kitchen. Even after asking a staff member, we didn't really know what we could get. Marina from the spa area has always a smile for you. Samir and Stefan from Reception made us feel welcomed. The possiblity to communicate with the reception trough Whatsapp is very handy. In general, the hotel is well designed in every single aspect. If you forget to bring a book with you, don't worry. There is a bookshelf with books in many languages.

During breakfast, one of the managers was often there at the restaurant and would hold conversation with most of the guests offering several activities to do. Unfortunately, it seemed like she had some favorites because others, like us, didn't get the same attention. I regretfully have to say that the same manager was present at the moment of our check out and didn't even say goodbye. That was impolite and showed lack of basic hospitality.

It’s spacious and private

Expected further enhancement of Service level, lots of inconsistent messages from different staff about restaurant opening hours / facilities usage / etc

Truly was a paradise. No expenses spared, every part of the hotel was utilised effectively and aesthetically. Whilst being supported by a fantastic service from staff.

Everything! I literally cried happy tears when we were shown into our villa the staff was amazing and so was the accommodation

Nothing

Everything

Everything was perfect

10 out of 10 . Will be back soon.

Rooms were exceptional. The best hotel room we have ever stayed in.

Service could be a bit hit or miss. Staff were very pleasant and helpful, but on a few occasions when we asked for drinks, they either never arrived, or we received something different.

Canceled my flight so I didn't have to leave! ;)

Staff, food, room, detail attention

Not sea views

Rooms were great and beautiful with everything you can imagine. Staff were friendly and helpful

Everything was amazing! Staff went above and beyond to make the stay unforgettable, the villa is cozy and well-designed, and it is never crowded no matter where you go. Great food, top notch spa, and they have a parking garage for a car. Best choice on Tenerife for sure!