everything

all good

Beautiful spot and location

It’s a little outdated re furnishings. Tv was broken , bathroom tap continually leaked , kitchen mixer was broken, washing machine has issues and error codes. No mop to be able to clean floor and the broom is old and disgusting and feels unhygienic to use. Frypans are old and feel unhygienic to use. We had to purchase frypans for our own use. Someone needs to go through and check things are in working condition. The outdoor umbrella was broken. Outdoor table only had 2 chairs which isn’t online with accomodation capacity. 6 chairs would have been more warranted. The support provided by Tanya for tv replacement was excellent as appreciated.

Location

We are not commenting on social Media. The property managers where blaming others when the mistakes rest with them as they did not plan properly. The property was: Dirty/ not clean/ couches a disgrace with stains. Property not cared for. Requires maintenance.

The location is sensational - direct sound of surf, broad glistening expanse of coastline which you pay enormous $ in a hotel. Our first reaction - we could be on a luxurious cruise with balconies looking out to sea. Fab for intergenerational catch-up. Suited my elderly Mum. Master BR on the common areas level. Other BR upstairs.

There are some maintenance issues - leaky tap, wirring extractor fan. Of course these will be fixed. Maybe the decor should change to contemporary beach rather than French chateau when next refitting. When doing this, consider an outdoor setting with more than 3 chairs when there are 8 staying. For the $ - body wash, shampoo etc should be included. Ran out of dishwasher tabs.

If you could make sure the gas bottles are filled. We had no gas one night when we decided to bbq, also no igniters or matches - we are all non-smokers dont think to bring matches. Though we thoroughly enjoyed the house location