breakfast fruit are inadmissible for such a hotel being charged for the swimming pool is ridiculous, being charged for flip flops and not be given a towel in the room is an hostel / 1 star hotel standard practices... the breakfast only opens at the time the ski lifts

El desayuno está muy bien, tiene gran variedad y muy buena ubicación cerca de la plaza de padrollano.

La habitación para el precio tenia desgastes y falta de mantenimiento bastantes visibles tanto en muebles como en el baño

La gentillesse et le professionnalisme du personnel, le check-in avancé, l'aide à monter les bagages, la localisation centrale tout en étant au calme, l'équipement complet, la propreté, la vue, le coffre-fort,, l'occultation et le petit-déjeuner est fabuleux !.

L'insuffisance de l'insonorisation entre notre chambre et celle voisine (on entendait absolument TOUT !), le prix des boissons au lobby et au restaurant.

La prestation impeccable de l ensemble des equipes

L insonorisation catastrophique des chambres ( étage 3 B) Nous avons choisi cet hôtel pour que ma femme ne skiant pas puisse se détendre au spa en journée et ça n ouvrait qu à partir de 16h30.. et ce n était écrit nulle part lors de la réservation

Location was perfect for two families to enjoy the resort. The staff were really helpful and attentive. The entertainment in the evening was brilliant. Ximo played some great dance tunes and the music and dancing was enjoyed by all. Breakfast had something for everybody, was hot and very tasty. Somewhere we would definitely return to.

Nothing

breakfast was amazing Lovely pool and rooms with a bath - nice after ski

kids. pool was pretty small and tey want to go in the big pool

The location is excellent, and the breakfast was good (although very busy).

Very bad value for money. Euro 360 per night for a small tripple room, which was very old fashioned and badly appointed. There is an additional charge of Euro 25 for use of the spa and the same charge per day for parking. The hotel is also extremely noisy both in the communal areas but also the room walls are paper thin, so you can hear your neighbours and people passing along the corridor.

The hotel entrance, corridors, bar, spa and other areas are roomy and good looking/modern. Hotel is on a good location towards the ski lifts, entrance to the plaza from the ski locker room is, reception entrance is good to the street and there is another entrance. Food is good and the dinning room is big, hardly waiting time to be seated, even in this top week due to the school holidays. Organisation to bring you to your table and serving drinks is good. The spa is spacious and good / modern. There was natural snow and the laguna area, right from the main skiing area, was open and increased the skiing area a lot. Skiing was good, hardly waiting times at the lifts.

There are about 100 people eating (buffet) at any time between 20:00 and 22:30 but only 2 cooks to make your stake, fish or wok. Waiting time/ queues is long. We had a room on the 1st floor and could hear any normal conversations from the neighbors next and above us and the music from the bar area can be heard until they stop. The doors of the room cupboard could hardly be opened or closed. 35 euro for the 1.5hr spa is to much, a fam of 4 pays 140euro! Corners of the spa where water is not flowing hard and no people walk are slimy, indicating the spa is not 100% well cleaned. 2600euro for 5 night stay, half board for a 4 people room plus some drinks and 1 time spa visit brings you way above 3000 euro. Include the lunches, parking costs, ski passes, etc brings you to about 4500 euro for a 4 day skiing holiday. That’s a lot.