Todo perfecto. Además tuvieron el detalle de alojarnos en categoría superior.

Ningún pero.

El trato del personal

El bufet muy muy pequeño , con bastante variedad pero muy pocas cosas , la cola para la entrada en el bufet , tremenda ! Pedí una habitación suite familiar y la cama de matrimonio de dos camas , que se movían con mucha facilidad , es bastante antiguo !

Very nice for business stays

Spa has been closed for years

They could mention on the booking site that the Satellite TV is all in Spanish. Of absolutely no use if you don't know spanish.

I liked the pool and helpful staff...also good food but pricey.

Food was pricey and spa closed and gym very small without air-condition.

Excelente hotel para familias. Habitaciones amplias y cómodas. Todo impecable.

Hotel was fab. Room and pool were lovely.

The service at the bar/ on deck, was lack luster frequently waiting to order food and drinks. A little far out from central Madrid but great for Prima Vera Sound Festival x

Great place, 2nd time I am staying in this hotel. Rooms are big which feels awesome. We had a view on the swimming pool. Common areas look great. I loved that there are both, bath and shower in the room, and the kitchen. I will come again!

I like having my phone charging next to my bed, but in this room the only available plugs were quite far from the bed. Imagine if you need to charge your phone, at the same time you have to get up at 5am to catch a flight.. May be having in the room an electrical clock with alarm could help then.

Rooms are quite big and staffs are lovely friendly

room cards always decay .

flora was amazing! and the rest of the staff was great

good

nothing

rooms are big and comfortable

a little far from city center but you will never find free parking and the comfortable big rooms near the city center. if you can drive 15 minutes to a city public parking and the. walk

Located in a safe, clean and silent residential area, very well located with easy access to public transport and close by hospitals. It's also easy to get around by car, parking was included with our room. Very easy access to main roads of Madrid. The room was big, spotless and reasonably well kept. Super quiet, no noise could be heard from either the interior or exterior. The bed was huge (2x2m king size) and very comfortable. Everyone was extremely friendly and professional, thank you for making everything so easy for us, we felt safe and well taken care of. The reason of our trip was a family medical emergency, and having everything be so smooth was a relief and we appreciated being able to rest in such a comfortable and welcoming environment.

Todo 10!

Excellent staff. Everyone at the reception were cheerful, friendly and very helpful

Location is too far from main attractions. We spent a lot of money and time just on travelling between hotel and attractions. Hotel needs update. We had many issues with room. Having said that, staff were very quick and helpful to sort any issues. Breakfast could do better to accommodate vegetarians