la amabilidad del personal y su eficiencia,estuvimos muy comodos y en todo momento nos solucionaron algun problemilla que tuvimos,la cama comodisimo el hotel esta en una zona perfecta,muy centrico totalmente recomendado no desayunamos en el hotel

yo mejoraria alguna cosa de la habitacion,faltaba espejo de aumento, agua de cortesia y quizas pondria una cafetera Nexpresso,ya que la que habia es un poco anticuada las habitaciones superiores supongo que tendran todo esto,pero dada la categoria y precio del hotel,deberian tenerlo todas

Desayuno Ubicacion

Nada

Ubicación inmejorable. Personal de recepción muy amables y de gran ayuda.

Aceptamos un upgrade que por la habitación afuera muy acertada. Entraba también lo que llaman desayuno privada en el roof leves. El servicio en ese desayuno es mejorable.

Great location in a Hotel just opened. Lovely complementary drinks and snacks after a big day exploring with a great view.

Nothing

las vistas desde la terraza

Desayunamos en la cafetería y por el mismo desayuno el segundo día nos cobraron 4 euros más. Incomprensible.

Las camas y lo céntrico que está

Quite room

There were blockage on street. No place to park and check in. Room was adject to a hall way with 2 locked doors. And imposed security concerns. Parking is terrible arou d this hotel even if you find any.

We stayed at the level room, so we have our own reception and lounge, which is great, because everything is new.

Too bad the room is quite small and does not look like the pictures on booking.com (i.e. there is no separate standing bath tub). The coffee machine doesn’t work. There was a kerfuffle when we ordered room service, there is only one menu from one restaurant , and yet the guest service connected us to a different restaurant. The room service buttons on the phone didn’t work. Was a bit of a pain.

bella e molto pulita

Very clean room. Good bathroom and shower. Great outdoor terrace with views to street. Parking right next to hotel.

The rooms were not large and a bit old-fashioned compared to the very welcoming and precious entrance: quite comfortable and well furnished. Friendly and helpful staff. Equipped with the necessary comforts, comfortable and large bed. Structure in the historic center a stone's throw from everything: absolutely strategic position. Paid outdoor parking available (25 €) very close. Excellent breakfast, good value for money!!

Cleaning could be better for a 4 star, but overall ok.

The location was great

No parking available near the hotel

On arrival at the hotel we were greeted by a very friendly and helpful receptionist. We found all the staff very friendly.

Location, lovely room, excellent staff

Nothing

Location

Room is very basic compare to how grand the lobby is. Reception staff very cold, didn't even smile. We are originally staying in Sevilla and decided to go to Granada for a long weekend, big difference in the staff and service we received, we felt the Melia reception staff is very businessy, they need to smile more.

stuff, room size, location

Good location for getting around Granada. Room comfortable but poor air conditioning. Good breakfast . Parking next door.

Rooms warm air conditioning poor.

very nice area, perfect breakfast , cocktail bar and friendly staff. public parking next door

nothing

Melia Granada is paradise for vegan food. in Granada.Staff was very nice and helpful Carlos iat reception was very helpful

Room was not very clean.

Great location, Comfortable, clean with friendly helpful staff Good breakfast.

Room interior starting to look a little bit tired. Not enough electrical sockets within reach of the bedside table for my needs. some of the electrical sockets not working properly. Room keys and door locks really temperamental Air conditioning old Fashioned and inefficient

location and staff

Even though they gave us a room with a balcony on the 6th floor the carpets were run down.

The location was central and walking distance to everything. The pillows were the most comfortable I ever had in a hotel.

The room was very small and mediocre. We did not even have room for 3 suitcases and 3 people even though we got a room for 3. the bathrooms were not updated and very old.