Beautiful facilities, gorgeous gigantic pool, free parking, and exceptional customer service. It felt like an oasis in the middle of our 2-week trip to Morocco. We'd been staying at riads, which were all very nice, but our two kids (13 and 16 y/o) needed a break with something that felt a bit more like their (very american) notion of a hotel. The property was beautiful and the service was exceptional.

It was frustrating that there were no rooms available for 2 adults and 2 children. All of the rooms, including the "family suite" with a king bed and a pull-out double sofa, had a maximum occupancy of 3 individuals. So for us to stay with our daughters, we ended up having to book two rooms. Although the splurge felt worth it, it was frustratingly expensive for Morocco and we would totally have been fine in the family suite -- our kids are used to squishing when necessary in hotel rooms. (:

الفندق فخم

لا يوجد حذاء للحمام و لا فرشاة اسنان ممكن اطلب منهم بس وصلت متاخر و طلعت بدري حتى لم ارى الفندق سكنت في سويت 2500 درهم و بعد الافطار طلبوا مني 200 درهم قيمة الافطار شي غريب

Le personnel est très agréable reactif et serviables. L hôtel est beau et sent très bon. Les prestations proposées sont à la hauteur des attentes. La literie est grande et confortable.

Ras. Si il faut vraiment chipoter l'assiette (avecl es macaron) de bienvenue proposé tout les jours serait un plus.

Located in a large property in the new city within a 15 min drive to all the major sights. The rooms were clean, spacious, and comfortable. There was a small sit out on the balcony attached. The staff was very helpful and personally guided us to the 3 restaurants and the different cuisines offered..The hotel also has five star facilities including a few shops selling artefacts.

The elevators were a short walk away from the main reception area. The hotel could have helped to provide a room with a better view.

Si può organizzare qualsiasi tipo di evento, offre tutti i servizi necessari

None

10 day stay: to begin with the hotel IS NOT a luxury hotel but just a mirage. My access card which is desactivated every 2 days and therefore i had to go to the reception 5 times to reactivate my card; is this normal?? The bed sheets found stained-the bathroom walls have never been cleaned since the end of the work because there are still traces of the joints on them- the solid soap without a soap wish. For your information, solid soap has been eliminated in real luxury etablissement for a long time and only liquid soap is required. The breakfast buffet was poorly thought out because we each time have to make several trips between buffet 1 and buffet 2 to find what we want while everything must be concentrated in one place for more practical reasons. The so-called carafe of fruit juice must be changed because we wait several minutes to fill a simple glass of fruit juice-put real carafe of fruit juice for God sake !! Comes the staff who are sure-numbered and the so-called cook who don’t know how to cook a simple omelette because each time it’s overcooked… The room service that comes knocking on your door at 09:00 am- please give us some time in the morning !! I ordered a soup from the room service and it was tasteless even though we are supposed to be in Morocco…. What can I say about my stay other than the fact that i would no longer return to your establishment and would go to a true luxury establishment worthy of the name.

Le petit déjeuner est très qualitatif, il y en a pour tous les goûts. Personnel de l’hôtel aux petits soins. Je recommande fortement cet hôtel

Ras

Très bien

C’est le meilleur hôtel que j’ai fait, c’est ma deuxième fois là-bas, tout le monde est au petit soin, j’ai eu une suite alors que j’avais réserver une simple chambre. J’ai eu un vol très tôt le matin, ma suite était déjà prête sachant que le tcheck on est à 14hoo, donc super nouvelle !!! Pouvoir Se reposer immédiatement ça n’a pas de prix. L’attention et la gentillesse du personnel est juste parfaite et donne envie de revenir très vite. Merci pour les fruits et les pâtisseries dans ma chambre. Une belle surprise ! Ils sont souriant disponible et très arrangeant, vous ne manquez de rien une fois de plus. Buffet à volonté au top, du choix dans les restaurants et au passage très bon👌🏼 le room service et la piscine aussi. Et l’odeur agréable dans les couloirs de l’hôtel…le musc ☺️ Dernière remarque importe pour les touristes, ici les gens ne se forcent pas à sourire ils sont naturels avec vous et c’est important de sentir que les choses sont faites avec le cœur 💓 Pour finir c’est un très bon rapport qualité prix, on a là un palace, on est traité comme des princes et le prix est vraiment raisonnable. Ça mérite bien plus que 10, mention spéciale à la personne qui m’a fait le tcheck in et le tcheck out et a l’agent de réservation mais aussi à la personne qui s’est occupé de mes bagages. Un grand merci 🙏

Rien

Personnel très attentif et établissement accueillant

Rien à visiter dans vousinage , mais situation tranquille

Personnel très professionnel et très sympathique C’était un réel plaisir de les rencontrer, ils sont très respectueux et très serviables, grâce à eux on manque de rien et on profite pleinement de notre séjour

chambre propre mais sans originalité

les couloirs interminables

Tout est très bien. L'hôtel digne de ses étoiles. Bon choix de restaurants avec le personnel très accueillant

Ce n'est pas vraiment un problème mais la température dans la douche est difficile à régler. Ça passe en permanence du chaud au froid.

C’était varié, bien présenté

Il fallait un peu chercher pour avoir du café , trop de climatisation par endroits

Breakfast was good. Mostly Moroccan/ Mediterranean.

Wonderful stay, thanks for the warm welcoming

Staff were exceptional. Breakfast was amazing. Facilities are really good. Gym is fully equipped

Cost of lunch and drinks at the pool bar was overly expensive.

Excellent hotel, excellent facilities and restaurants especially the Moroccan restaurant that was a great experience.

Lobby are looks good and so does the outside pool area

This was my experience staying at the property after the trip from Sahara desert where we stayed in a outdoor camp, the reason I am mention this is because the AC in the camp was better than the one at this Marriott. We checked in around 5pm, when we entered the room it was around 25c, thinking it would cool down got ready and stepped out for dinner informing the reception to check out the AC, we came back around 9pm the room was still hot, I called the reception and they said give it sometime since it uses the keep to be in the slot for AC to run, which made sense to me, long story shot I had to change two rooms before I got into a room at 11pm which was tide bit cooler I could not tell the temp because it had manual thermostat. Overall customer service was below par, I usually don’t write reviews this might be my second in last 10 years. See the pictures of the thermostat. Both pics have time and the temp going up after 30 minutes.

They have a very nice French restaurant outside (not in the hotel area)

Comfortable, quite, pool and room furniture they were great and check in staff Mr. Mouaz was well welcoming

Actually I like everything till one receptionist staff destroyed our stayed with his unprofessional way (I wrote the name in private message to hotel), therefore I would advise the hotel to keep their standard high with all staff because that man made me changed my hotel for next day

Great gym and nice Moroccan restaurant.

Maintenance could be better. Expected more from a brand name like Marriot.

Everything was excellent. The concierges were very helpful. The suite was very spacious.

Nice pool, good location

They asked me to pay for my drinks at the pool and cannot put the bill on the room because i didn't keep my credit card at the counter. First time ever i experienced this in the world