Its amazing as it should be as an institution but is it the best hotel I stayed at in South Africa? Not sure… The sea views and service is spectacular and makes up for the bit of dated interior.

Needs a bit of an investment to make it spectaculor again. Its slightly like visiting your wealthy granny with old money.

Alles top!

Niets

Great view to wake up to everyday!

Monkeys and food is not great

As close to perfect as possible

breakfast was amazing. the room was lovely.

would not want to change anything

Staff very helpful and friendly

Some miscommunication with dinner bookings. Hotel passages requires upgrade with rain leaking through. Damp smell in room.

Beautiful property with beautiful views. The shuttle drivers were incredibly sweet and kind and hotel staff were very helpful and friendly.

The quality of the lunch I ordered in the ocean terrace restaurant was below what I expected. My friend had organised and paid for a bottle of wine to be in our room when we arrived - it wasn’t. It was put in there later on in the afternoon. And then when we went to pay our bill the bottle of wine was on our bill (she had already paid for it).

the service was outstanding! no matter who you dealt with the excellent standard was consistent!

location / breakfast / room/ service

Everything! The views from the rooms 🤩, the tasty breakfast with lots of variety, the friendly and helpful staff. Everything was perfect from day1 to goodbye.

Nothing!

Comfortable beds, complimentary water, did a beautiful set up for our wedding night

People

Nothing

Breakfast was amazing. The best I have ever experienced and I have travelled extensively. Just incredible.

Nothing

1. unbelievable breakfast included which even had sparkling wine and oysters. 2. amazing pool overlooking Indian Ocean 3. beautiful Edwardian style hotel resort reminiscent of Raffles hotel in Singapore 4. friendly, happy, plentiful, and helpful staff.

you need to beware of monkeys stealing food. they didn’t bother us but if you are scared of them it might be an issue.

Beautiful decor, wonderful ambience, good food good service

Finishes in the bedroom and decor a bit outdated

Everything was outstanding, from the reception, conceirge, staff, food. This is the hotel all hotels should use as an example. One cannot fault the service, you were made to feel special and valued at all times!

Absolutely faultless so everything was outstanding

sea facing rooms

rooms had ants and small cockroaches

The choice was VAST and the service was impeccable.

In Service menu is VERY limited.

the staff are amazing and the hotel has everything you need in one place.

nothing, it was perfect.