The hotel is very nice and the staff were courteous and attentive.

Location

Lovely mountain village setting. Parking available. Lovely restaurant. Didn’t use the Spa. Chocolate and massive apples in the room.

N/a

Good breakfast with some local products Nice spa however not included in the price (we had to pay additional 18 euro per adult and 10 euro per child for 1.5 h in spa)

Additional cost for spa When we arrived we said that in principle we would only be interested in using the outdoor pool which we thought was included in the price but the person at the reception informed us that the outdoor pool is also counted as spa and we had to pay to use it. Then another staff of hotel taking care of spa told us it was not the case and the outdoor pool was free of charge so a bit confusing

the spa granny smith apples the bed, the room, the toilet

nothing

relaxing

22 euro menu wasn’t that good

The room

Vrthng great!

The location and the views were amazing. Pools good with amazing views Very comfortable bed

Room- put everything in safe only to realise it wasn’t secured so useless! They did fix to wall when he told them. Stained lampshade, broken chair on terrace. I cleaned rim around plug in basin, because I couldn’t bear looking at it any longer! Common areas, just needed a good clean, glass on pictures dirty, lovely spa pool, spoilt by dirty windows, lift dirty, nearly dead flowers on reception and restaurant tables. Noise!! Expected a quiet rural hotel, when it is I think infact very popular with weddings so loud DJ music. Eating in restaurant one night the noise of staff clearing an adjoining function room meant I had to go into room and ask them to stop shouting. It was also the weekend of Village fete and obviously out of control of hotel, but partying went on until 6am on Saturday and Sunday mornings although not loud music that late. Food ok, nothing outstanding, but how are you supposed to stir a drink at breakfast without a teaspoon! Like everything just needs attention to detail sorted Could be the most wonderful haven, just needs to up its game! Could add more but written enough!

everything

The area abd the cleaness

Everything correct and as expected.

Swimming pool

The hotel is gorgeous and perfectly kept, the views from the hotel are wonderful, staff was very friendly and customer oriented, COVID safety measures were adhered to strictly. The food was very good and the spa, though small, was very good too.

Not a complaint, just an opportunity for improvement: all the information boards, menus, rules for ths spa, etc. are in Spanish only, so adding some English info would help the international travelers. My partner does not speak Spanish and I think that without me helping, he would have missed some key information.

Unfortunately I could not stay long enough. But the Junios Suite was fantastic. Morning view in total silence in an experience. Hotel perfectly clean, modern in a beautiful town The crew was very pleasant So everything behind expectation. I will return for sure