Lovely character hotel with excellent food & service. We felt very comfortable & relaxed during our stay.

Nothing

It was quiet, clean

I left behind my Bose speaker and I contacted the property manager and I haven’t heard anything back called them. 50 times. They found it and they kept it. I knew they not gonna return it .not going back to this property again

We had a fabulous stay at the Jai Mahal and would definitely recommend it! We were given a newly renovated suite (we were the first guests since the renovation) which was perfect for our family of 4 (2 rooms with ensuites plus common areas). The suite was truly regal and splendidly furnished, we could really feel a little bit like Maharajahs! Professional and courteous staff, always polite and smiling, excellent breakfast and food in general (Mr Aslam will make anything happen!), spacious grounds, great atmosphere at breakfast with the flutist and at dinner with the dancers and musicians. The Palace is a calm, peaceful, luxurious oasis in the middle of bustling Jaipur, where we were happy to retreat after a day of exploration. Thank you, we hope we can visit again some day!

If anything, at times, some younger members of F&B staff seemed in need of a bit more training (but we noticed that the fantastic and very experienced Mr Aslam was keeping an eye on them and addressing this so that it would not happen again, we guess). But this is nitpicking, to be honest. Again, we had a fantastic time, would recommend the hotel and would go back in a heartbeat!

The best service, amazing quality of property with a mix of both modern facilities and old style, genuine, Palace facilities. Was better than seen on their web site.

Nothing

Everything! I have stayed at other similarly priced places but whether it’s the service, or food, or any other aspect, everything was as is expected from a five star property. Can’t wait to be back!

Nothing really

The breakfast was absolutely amazing and the staff made us feel very much at home. The chefs were very friendly and accommodating and service was definitely their priority.

The breakfast venue needs a lot of updating and a more creative touch in terms of the deco. Although we were given a free upgrade without even requesting this, the room we stayed was too big and far exceeded our needs. It also had so much damp that the sheets and our clothes felt quite cold and wet. This made it uncomfortable to sleep in the room, which was very unfortunate. The hotel has a lot of potential but parts of the interior and the grounds require work to restore it to its former glory.

Food was very good but I guess a little expensive. One more small joint just for desserts would have been great!

Wifi for some reason was snapping off and on.

The staff was exceptionally good with the kids