I’ve skied several times in Gudauri … and will certainly return to Hotel Donata. The location is just perfect. Ski in/out and a short walk to ski rental (arranged by the hotel, with discount), lift pass sales and chairlift. There's a room at the hotel set aside for skis and boots. My bedroom with mountain views was bright, comfortable and spotlessly clean. There's a kettle in the room but not tea/coffee - remember to bring your own or buy at the nearby supermarket. This isn’t a luxury hotel, but a well-run family establishment that offers personal service and a warm welcome. Nothing was too much trouble for the friendly, helpful staff - special thanks to Anuka and Georgi for making my stay so special. The Donata’s bar, with log fire, floor-to-ceiling windows and soft sofas, was a perfect place to unwind, enjoy a drink (and meal - the borsch was terrific) while watching the sun go down behind the stunning mountains of Gudauri. I found dinner tasty and reasonably-priced while the included breakfast, served in the hotel dining room, was all I needed for a day on the mountain. The hotel has a sun-facing terrace with outstanding views. If it’s bars and nightlife you’re after, you might be drawn to New Gudauri ten minutes drive up the hill. Having said that, the Donata is a short walk from several restaurants, supermarket and the bus stop if you are catching the marshrutka to/from Tbilisi. And it still manages to be in a quiet, safe spot away from the main road. Overall, the Donata delivered excellent value for money, exceeded my expectations and ticked all the boxes for an ideal ski getaway. Highly recommended.

Rooms were good and spacious.

There is no lift in the hotel.

Friendly and helpful staff, clean rooms, decent facilities. A few hundred meters from the entrance to the lift and 100 meters from the trace itself (lower 5% of it). Ski rental inside the hotel with decent equipment. On the downside - no sauna or pool inside the hotel, location is far from perfect (need winter tires to get to hotel entrance, or go few last hundreds meters by foot). Everyone suggests New Gadauri, however its more windy out there. No elevator inside the hotel (meaning you have to carry your luggage not only uphill to hotel entrance, but also to your room floor), bell boy and ski rental guys are slow, need to spend too much time asking for assistance. Room wasn't serviced for 3 days, even though they commit to clean every 2 days. They were also unable to order a taxi because their driver was unavailable and they didnt want to take the effort to find a different one (which apparently was just outside of the hotel, and they knew his details). Our friend made reservation mistake, and booked a room for the wrong dates. They promised to help, in vain, and few hours later secured their last room to a different guest, which made us absolutely furious. Breakfast and kitchen are 2*.

right next to the ski slope. The receptionists were helpful.

The number one thing is the noise. It’s not soundproof at all and I could here every thing that was going around inside and outside the hotel.

Good location: near the ski-lift, far enough from the road. Clean room, comfortable bed.

The breakfast was quite frugal. It was difficult to find the drive way to the hotel.

Hi the hotel was good especially the receptionist ninu and other girl are very nice and helpful and the bar attendant David is very cooperative

Actually I like all the thing accept one or two which no need to mention

Everything

Nothing

Very nice staff, large room on a good location.

Just a small complain, don't let this stop you from booking. The place was a bit difficult to find. Like others mentioned in their reviews, our navigation tried to navigate us via an nonexistent road. They also should improve the unpaved road towards their hotel, it was pretty bumpy.